Ecosystem
Dozens of ready integrations, and an API for everything else.
Nexloo talks to what your company already uses: the channels your customers write from, the ad platforms your leads come through, the CRM where the deal is recorded and the automation that makes the rest happen on its own.
- +6,000apps via Zapier, Make and n8n
- 24hfor the official API to go live
- Zerofees per integration
Native connection connects straight from the dashboard, by authorization. Via integration arrives through Zapier, Make or n8n — also without writing code, and at no extra cost on our side.
Support channels 9
Where the customer talks to you. They all land in the same queue, with one history per person.
- Official partnerWhatsApp Business APIOfficial connection through Meta, with the verified badge and the whole team on the same number.Native connection
- Migrate your numberThe number already in the app moves to the official API without changing the contact your customers have saved.Native connection
- Instagram DirectDMs, comments and story replies land in the same queue as WhatsApp.Native connection
- Facebook MessengerMessages from your Facebook page answered by the same team, without switching tabs.Native connection
- TelegramTelegram bots and conversations in the same dashboard, under the same queue rules.Native connection
- Website chatA widget installed with one line of code: the visitor writes and the conversation enters the queue.Native connection
- EmailCompany inboxes inside the platform, with the same customer history.Native connection
- SMSFor the notice that cannot depend on the internet: confirmation, code and reminder.Via integration
- DyteVoice and video calls inside the conversation itself, without sending the customer to another app.Native connection
Ads and lead capture 6
Where the lead comes from. The contact arrives with source, campaign and whatever they filled in.
- Most requestedMeta AdsWhoever clicks the Facebook or Instagram ad lands straight in the queue, with the campaign tagged.Native connection
- Meta Lead FormsThe ad form becomes a contact with the answers attached, without exporting a spreadsheet.Native connection
- Google AdsGoogle's message extension and lead form arrive in the same queue as the team's.Native connection
- Google FormsEvery answer submitted opens a conversation on the channel the contact prefers.Via integration
- TypeformSurveys and qualification answered outside WhatsApp arriving together with the contact.Via integration
- RD Station MarketingA lead that converted on a landing page enters support with its nurturing history.Via integration
CRM and sales 7
Where the conversation becomes business. The opportunity is born from the message, with a stage and an owner.
- Already includedNexloo CRMNative Kanban pipeline: the conversation opens the card with no integration, no sync and no waiting.Native connection
- HubSpotContacts, deals and activities synced both ways with your pipeline.Native connection
- SalesforceLeads and opportunities created from the conversation, with the record owner preserved.Native connection
- PipedriveThe conversation moves the deal along the stages, and the stage hands context back to whoever answers.Native connection
- RD Station CRMThe opportunity opens straight from WhatsApp, with source and owner already filled in.Via integration
- PloomesFor B2B operations with proposals and price tables: support feeds the same record.Via integration
- Bitrix24Bitrix contacts, deals and tasks synced with the conversations in progress.Via integration
Automation and productivity 8
What happens after the conversation, with nobody copying data from one screen to another.
- +6,000 appsZapierMore than 6,000 apps connected without writing code, triggered by any event.Native connection
- MakeVisual scenarios with branching and conditions, for flows Zapier leaves too short.Via integration
- n8nSelf-hosted automation, for when the data cannot leave the company infrastructure.Via integration
- Google SheetsEvery lead becomes a row in the spreadsheet the team already watches, in real time.Native connection
- Google CalendarA booking confirmed in the conversation shows up in the calendar of whoever will attend.Native connection
- Google DriveContracts, proposals and receipts sent in the conversation filed in the right folder.Via integration
- NotionKnowledge base and customer record updated from what was actually said.Via integration
- TrelloEvery support request becomes a card on the board the team already uses.Via integration
E-commerce and payments 6
Order, cart and charge inside the conversation — without sending the customer somewhere else.
- ShopifyOrder status, tracking and abandoned-cart recovery sent over WhatsApp.Native connection
- WooCommerceThe WordPress store notifies the platform on every order, and the customer hears back on their channel.Via integration
- NuvemshopIntegration with the platform Brazilian retail uses most, order by order.Via integration
- VTEXFor high-volume operations: orders, exchanges and returns followed inside support.Via integration
- Mercado PagoA payment link generated in the conversation, with the confirmation coming back to the agent.Via integration
- StripeRecurring billing and subscriptions with payment status visible to whoever answers.Via integration
Artificial intelligence 6
Who answers first, understands open text and hands over to a person when it has to.
- Already includedNexloo AI agentTrained on your material: it qualifies, books and escalates to a person when the script runs out.Native connection
- OpenAIUse your own key for contextual answers and an automatic summary of the conversation.Via integration
- Google GeminiA model alternative for teams already operating inside the Google Cloud ecosystem.Via integration
- DialogflowFor those already running an agent on Google: it answers and hands the conversation to the team.Native connection
- TypebotConversational flows built by dragging, for scripts that have to be exact.Native connection
- Google TranslatorDetects the language of the message and translates both ways, to serve whoever writes from abroad.Native connection
Team, support and development 6
Where the team works afterwards — and what to do when the ready-made integration does not exist.
- SlackStalled-conversation alerts, escalation and the daily summary in the right team channel.Native connection
- Microsoft TeamsFor operations that live in Microsoft 365: notification and escalation in Teams.Via integration
- DiscordCommunity and product support followed alongside the commercial channels.Via integration
- ZendeskA ticket opened from the conversation, with the WhatsApp history attached to it.Via integration
- No extra costREST APIDocumented and open: read conversations, send messages and create contacts from your system.Native connection
- WebhooksEvery event — message, transfer, closing — sent to your server as it happens.Native connection
Missing one? Beyond the connections above, more than 6,000 apps are reachable through Zapier, Make and n8n — and the REST API and the webhooks are open, documented and cost nothing beyond the plan.
In practice
How an integration goes live
None of the steps below needs a project, a consultant or a developer on call. The first three happen in the dashboard, and the fourth is the one people forget — it is what keeps the integration working next month.
You authorize the access
Native connections are authorized inside the dashboard; the rest go through Zapier, Make or n8n. Neither path requires opening a ticket with the vendor.
You choose what travels
Which events fire the integration and which fields ride along: source, tag, owner, form answer. What does not matter stays out.
Data starts flowing both ways
The conversation feeds the other tool, and the other tool hands context back to whoever is answering — with nobody copying information from one screen to another.
The team sees it when something breaks
Delivery failures, expired authorizations and webhooks with no response show up in the dashboard, on the record — instead of becoming a lost lead nobody can explain.
Connect what your operation already runs on
Channels, ads, CRM, spreadsheet, store and calendar in one place — no fee per integration and no implementation project.
Dúvidas
Before you connect, let us clear things up.
The questions that always come up: what it costs, how long it takes, what to do when your tool is not on the list, and where the data lives.
Do I pay extra for each integration?
No. Native integrations and the REST API are included in the plan, with no enablement fee and no charge per connection. What can cost money is the subscription to the tool on the other side, when that tool charges for its own access.
How long does it take to connect a channel?
WhatsApp comes in through the official API and depends on Meta’s verification, which is usually done within 24 hours — Nexloo handles the process as an authorized provider. Instagram, Messenger, Telegram and the website chat are direct authorizations, done on the spot.
The tool I use is not on the list. What now?
Two ways out, both included. Through Zapier, Make or n8n you reach more than 6,000 apps without writing code. If you would rather integrate directly, the REST API and the webhooks are open and documented, and they send every event to your server in real time.
Does the customer history stay in one piece when they switch channels?
Yes, and that is the point. The platform recognizes that yesterday’s Instagram and today’s WhatsApp are the same person, and whoever answers opens the conversation seeing everything already said, on any channel.
Does connecting my CRM require a developer?
In most cases, no. The most widely used CRMs connect through an authorization or a ready-made Zapier flow, without code. For an in-house CRM or an internal ERP, the REST API covers it, and the documentation ships with the request examples.
Where does the integration data live?
In your Nexloo account, with the history preserved even when an agent leaves the company. Integrations exchange data over an authenticated connection, and you can revoke any of them at any time from the dashboard.
Last step
A free assessment of your ecosystem
A short conversation to map the tools your operation already uses, which of them connect right away, and what would have to go through the API — before you sign anything.
- No credit card
- Set up in 5 minutes
- Cancel whenever you like
Request your free assessment
No commitment. One conversation to map where your operation is losing sales.