3x
Increased productivity in the e-commerce sector
Mass WhatsApp Sender for E-commerce eliminates repetitive manual tasks and allows your team to focus on selling online efficiently.
Sending the same offer to everyone quickly trains them to ignore your messages—leading to unsubscribes and reduced number quality.











+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
The Mass WhatsApp Sender for E-commerce from Nexloo sends bulk messages via WhatsApp Business API securely and scalably, tailored to the specific needs of online stores. With a solution developed for the e-commerce sector, your team automates post-sale support and cart recovery, focusing on what really matters: selling online.
E-commerce companies face unique communication and customer relationship challenges. The complete support platform Nexloo addresses these challenges with accessible technology, quick setup, and proven results from hundreds of online stores across Brazil.
Results
What changes at the store when the campaign starts coming from purchase history.
3x
Mass WhatsApp Sender for E-commerce eliminates repetitive manual tasks and allows your team to focus on selling online efficiently.
80%
Instantly assist online stores at any time, leaving no message unanswered.
24/7
E-commerce customers receive immediate responses even outside business hours.
45%
Quickly resolve queries and demands from online stores, enhancing the customer experience.
Features
Recursos projetados para transformar o atendimento no segmento de e-commerce.
Create segmented lists and send personalized messages to thousands of contacts simultaneously.
Library of pre-approved messages by Meta to ensure delivery without the risk of banning.
Schedule messages for peak engagement times with a visual campaign calendar.
Track delivery, read, and response rates for each campaign in real time.
Send messages to thousands of contacts simultaneously with segmentation by tags, location, or behavior.
Create dynamic segments based on recent activity, funnel stage, or previous interactions with chatbots.
The campaign is sent from the verified company number, with an approved template. Sending from a cloned device is the quickest way to lose the number — and with it, the entire conversation history.
The person who bought in the last ninety days, who opened the last campaign, who is at a certain stage of the funnel. The audience is built by rule, not by a copied spreadsheet.
Those who request not to receive exit all subsequent sends automatically. It's not a box someone needs to remember to check: it's the platform's default behavior.
Name, purchased product, expiration date, and amount are included in the text. The same campaign reaches each person differently, and the response rate reflects that difference.
The text goes through Meta's approval and the platform tracks the status. You find out that the model was rejected before the campaign, not in the middle of it.
The campaign goes out on the day and time frame you set, respecting the contact's time zone. A commercial message at eleven at night is the fastest way to become a complaint.
The delivery is spread out over time instead of being sent all at once. This protects the quality of the number and prevents the team from receiving a thousand responses in the same minute.
Send to a small group, see the response rate and the content of the responses, and only then release the rest. A bad campaign for a hundred contacts is a lesson; for ten thousand, it's a crisis.
How many arrived, how many were read, and how many generated conversation. It's the third number that indicates if the campaign worked — the first two only show that it went out.
Peça um diagnóstico gratuito e descubra como o Disparador de WhatsApp em Massa pode transformar seu atendimento.
Segments
The e-commerce operation formats that earn the most with segmented bulk sending.
Equipes de 2-10 pessoas
Lack of organization in post-sale support and cart recovery leads to missed opportunities and daily rework.
Equipes de 10-50 pessoas
Increasing demand volume exceeds the team's capacity to sell online with quality.
Operações com 3+ locais
Standardizing support across branches and maintaining uniform quality is challenging without centralization.
Starting from 3 users
You have a large base of old clients that no one has contacted for months because calling them one by one is unfeasible.
Starting from 3 users
Lose revenue due to absence and need to confirm dozens of appointments per day without occupying the reception.
Starting from 3 users
They need to inform about timelines, instability, or changes before the client finds out on their own and opens a ticket.
Starting from 3 users
They concentrate billing on a few dates and need to activate the entire base in a short window.
Starting from 3 users
They need to reach out to the entire overdue portfolio, not just the contracts that the team can call.
Starting from 3 users
Lose clients due to silence in the week of expiration, with a date that has been known for a year.
Starting from 3 users
They need to notify specific groups — a class, a block, a category — without sending to everyone.
Starting from 3 users
They depend on notifying the list at the exact moment of opening, with only a few hours of window.
Starting from 3 users
They want to hear from the customer after delivery, at scale, without hiring people just to ask.
What sets us apart
What's included in the plan for online stores.
Sending via Meta's authorized API ensures that your account will never be banned for mass sending.
Include variables like name, company, and specific data in each message even in mass sends.
Filter recipients by tags, behavior, last contact date, and custom fields.
Manage contact preferences automatically, respecting LGPD and WhatsApp policies.
Ecosystem
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
Where the lead comes from, and where the team works after
What's changing
Sending the same offer to the entire base is the fastest way to train people to ignore your messages — and to accumulate unsubscribes until the number loses quality.
In practice
The difference between a campaign and spam is the audience. When it leaves the purchase history, the message feels like attention instead of interruption.
Product, category, and restock interval determine who receives each campaign.
During the commercial week, there's no time to discover that the text was rejected.
The sending is distributed throughout the day, and the quality of the number is monitored.
Those who respond enter the store queue, with the order and history at hand.
FAQ
The most common questions about integration with the store, template approval, rhythm, and unsubscription.
The Mass WhatsApp Sender for E-commerce from Nexloo was developed specifically to meet the needs of the e-commerce sector. The solution sends bulk messages via WhatsApp Business API securely and scalably, tailored for online stores. In practice, online stores can set up the tool in minutes, connecting their support channels and customizing flows for post-sale support and cart recovery. The system learns from interactions and becomes more efficient over time, allowing your team to focus on selling online instead of repetitive operational tasks.
Yes, Nexloo offers a 7-day free trial with full access to the Mass WhatsApp Sender for E-commerce for online stores. E-commerce professionals can set up the system, connect preferred channels, and test with real demands for post-sale support and cart recovery without financial commitment. No payment data is required to get started. After the trial, flexible plans cater to everything from individual offices to networks with multiple units, scaling as needed. Our team supports online stores throughout the evaluation, ensuring full utilization of the available resources for the sector.
Connecting the Mass WhatsApp Sender for E-commerce with tools used by online stores is done without the need for programming. Nexloo offers ready-made connectors via Zapier and webhooks for the most popular systems in the e-commerce sector, as well as a RESTful API for specific integrations. E-commerce management, scheduling, financial, and marketing software can be integrated directly. For online stores with proprietary systems, the API documentation allows technical teams to create custom connections. Our technical support assists with each integration at no additional cost.
The initial setup of the Mass WhatsApp Sender for E-commerce for online stores takes between 10 and 30 minutes for the basic version. The process includes creating an account, connecting communication channels, and customizing automated messages for the e-commerce sector. Advanced features like complex automations and integrations with specific online store systems may take 1 to 3 days for complete setup. Nexloo provides pre-configured templates for the e-commerce sector that significantly speed up the initial setup and reduce the learning curve.
Absolutely. The Mass WhatsApp Sender for E-commerce meets specific security requirements for online stores, operating in full compliance with LGPD. Communications are protected by encryption at all stages. Granular access control allows you to define which employees can view sensitive customer data in the e-commerce sector. Features like automatic consent, opt-out, and data deletion meet regulatory obligations without operational effort. Servers with international certifications provide additional protection for information handled by online stores.
For online stores, sending messages manually consumes hours, has limited reach, and does not provide metrics. The Mass WhatsApp Sender for E-commerce allows communication with the entire customer base in the e-commerce sector simultaneously, with individual personalization by specific variables for post-sale support and cart recovery, optimized scheduling for peak engagement times for online stores, and detailed reports. All via Meta's official API, with no risk of banning.
Initial results with the Mass WhatsApp Sender for E-commerce are visible within the first 48 hours, especially in response speed and organization of support for online stores. Productivity metrics and reduction of manual tasks appear in the first week of active use. Impact on revenue and customer retention in the e-commerce sector typically consolidates between 2 and 4 weeks, as the team masters the tool and automations are refined. Positive ROI is often achieved within the first month for operations with a regular volume of interactions.
Last step
A short conversation to gauge how much of your database already ignores your campaigns.
No commitment. One conversation to map where your operation is losing sales.
A free assessment of your operation
No commitment. We show you where your operation is losing opportunities and which plan fits where you are now.