3x
Increased productivity in the digital marketing sector
Multiple Users WhatsApp for Marketing Agencies eliminates repetitive manual tasks and allows your team to focus on delivering results efficiently.
Multiple Users WhatsApp for Marketing Agencies: Client requests come from the manager's phone
It works until someone goes on vacation, gets sick, or leaves — and then what was agreed upon with that account simply disappears.
Our Clients Companies that trust the operation
+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
O que é WhatsApp Múltiplos Usuários para Agências de Marketing
The Multiple Users WhatsApp for Marketing Agencies from Nexloo allows multiple agents to use the same WhatsApp number simultaneously, tailored to the specific needs of marketing agencies. With a solution developed for the digital marketing sector, your team automates the management of multiple clients and campaigns and focuses on what really matters: delivering results.
Companies in the digital marketing segment face unique communication and client relationship challenges. The complete Nexloo support platform addresses these challenges with accessible technology, quick setup, and proven results from hundreds of marketing agencies across Brazil.
Results
Benefícios do WhatsApp Múltiplos Usuários para Agências de Marketing
What changes in the agency when order, approval, and deadlines are no longer in one person's chat.
80%
Reduced response time
Serve marketing agencies instantly at any time, leaving no message unanswered.
24/7
Total availability for marketing agencies
Clients in the digital marketing sector receive immediate responses even outside business hours.
45%
Increased customer satisfaction
Resolve inquiries and demands from marketing agencies quickly, improving the customer experience.
Features
Funcionalidades do WhatsApp Múltiplos Usuários para Agências de Marketing
Recursos projetados para transformar o atendimento no segmento de agências de marketing.
Multiple agents on one number
The entire team serves through the same WhatsApp number without conflicts, with individual identification for each operator.
Automatic conversation distribution
New messages are distributed among available agents following rules of capacity and specialty.
Unified conversation history
Any agent can access the complete client history, ensuring continuity even during transfers.
Real-time supervision dashboard
Managers monitor volume, response time, and individual performance of each agent on the dashboard.
Shared quick replies
A bank of ready responses accessible to the entire team to expedite recurring support without losing personalization.
Internal notes between agents
Add private notes in conversations to contextualize colleagues before transfers or escalations.
One number, as many agents as needed
The whole team works on the same WhatsApp number, each person with their own login and registration. No phones on the desk and no limit on connected devices.
Distribution by queue, department, or portfolio
Rotation among those available, forwarding by subject or returning to the agent who already spoke with that client. The rule is yours, and it runs without anyone filtering.
Prevention against duplicate service
When someone takes over the conversation, it leaves the queue of others. Two people responding to the same customer with different information becomes impossible.
Transfer with the history included
Transferring the conversation to another department carries everything that has been said, including internal notes. The client does not need to start explaining again with each transfer.
Internal notes invisible to the client
The team communicates within the support system, tagging colleagues, without opening a second tool and without the risk of the observation leaking to the customer.
Real-time supervision
The manager monitors ongoing conversations, adds an internal note when they need to correct the course, and takes over the service if necessary.
Business hours by queue
Outside of business hours, each queue responds differently: out-of-office message, referral to on-call, or scheduling a return. Configured once.
Tags and attributes by conversation
Subject tags, priority, and stage, plus custom fields like Tax ID or contract number. This is what makes the filter and report exist later.
Stalled conversation alert
Conversations without response for longer than the limit you set appear marked for the manager, before the client inquires.
Comece a usar WhatsApp Múltiplos Usuários para Agências de Marketing
Peça um diagnóstico gratuito e descubra como o WhatsApp Múltiplos Usuários pode transformar seu atendimento.
Segments
Para quem é o WhatsApp Múltiplos Usuários para Agências de Marketing
Agency formats that benefit the most from a shared number.
agências de marketing de pequeno porte
Equipes de 2-10 pessoas
Lack of organization in managing multiple clients and campaigns leads to missed opportunities and daily rework.
agências de marketing em crescimento
Equipes de 10-50 pessoas
Increasing demand volume exceeds the team's capacity to deliver quality results.
agências de marketing com múltiplas unidades
Operações com 3+ locais
Standardizing service across branches and maintaining uniform quality is challenging without centralization.
Sales teams with split accounts
Starting from 3 users
They need the known client to return to their original representative, without two salespeople competing for the same conversation.
Receptions and scheduling centers
Starting from 3 users
They receive scheduling, rescheduling, and confirmations on the same number and need urgency to not fall behind routine.
Support with service levels
Starting from 3 users
They escalate tickets between levels and cannot lose the context of what has already been attempted in the handoff.
Operations with service audit
Starting from 3 users
They need to know who said what and when, with a record that survives the departure of the person who assisted.
Deals with on-call and schedule
Starting from 3 users
They rotate the team in shifts and need the conversation to follow the responsible person, not the device.
Companies with distinct departments
Starting from 3 users
Handles fiscal, commercial, and financial inquiries through the same number and requires separate queues by topic.
Networks with multiple locations
Starting from 3 users
They want to standardize brand service without giving up central control over deadlines and quality.
Seasonal high volume operations
Starting from 3 users
They have peaks concentrated on specific dates that a single device cannot handle.
Remote or distributed teams
Starting from 3 users
They need anyone, from anywhere, to see the same queue and the same history.
What sets us apart
Por que escolher Nexloo para Agências de Marketing
What is already included in the plan for agencies that serve clients via WhatsApp.
Single number for the entire team
Clients communicate with just one number, avoiding confusion with personal contacts of salespeople or agents.
No need for extra devices
Works 100% in the cloud via browser, without requiring multiple phones or additional SIM cards.
Seamless transfer between agents
Pass conversations between agents without the client noticing the change, maintaining complete context.
Integrated with the complete Nexloo platform
Combine multiple users WhatsApp with CRM, AI chatbot, and mass messaging in the same tool.
Ecosystem
Integrations that simply work.
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
- Parceiro OficialMeta
- Zapier
- HubSpot
- Salesforce
- RD Station
- Pipedrive
- API REST
Where the lead comes from, and where the team works after
- Mais pedidaMeta Ads
- Google Ads
- Meta Lead Forms
- Google Sheets
- Google Calendar
- Shopify
- Slack
What's changing
Request that gets lost in chat reappears as a complaint.
In an agency, the client's request arrives on the WhatsApp of the person handling it, is verbally passed to traffic, and then disappears. Two weeks later it turns into "you didn't do what I asked" — and no one can show otherwise.
In practice
How does the agency attend the entire portfolio
Support, traffic, and creation receive requests from the same client through the same channel. Without a queue and without records, the handoff happens by memory — and memory fails during the campaign period.
The request comes from the customer, not from the person
Every message goes to the account inbox, not to the phone of the person handling that customer.
Each front takes what belongs to it.
The distribution separates service, traffic, and creation, and the request goes to the person executing it without passing through three people.
The approval is documented
Approved request, requested change, and agreed deadline are in the account history, with author and timestamp.
The management views the portfolio
Open requests, response time, and volume by account appear on the dashboard — without anyone creating a report.
FAQ
Before the next approval_round.
The most common questions about account queue, approval record, and transition between service and execution.
How does Multiple Users WhatsApp for Marketing Agencies work in practice?
The Multiple Users WhatsApp for Marketing Agencies from Nexloo was specifically developed to meet the needs of the digital marketing sector. The solution allows multiple agents to use the same WhatsApp number simultaneously, tailored for marketing agencies. In practice, marketing agencies can set up the tool in minutes, connecting their support channels and customizing flows for managing multiple clients and campaigns. The system learns from interactions and becomes more efficient over time, allowing your team to focus on delivering results instead of repetitive operational tasks.
Does Multiple Users WhatsApp for Marketing Agencies have a free plan for marketing agencies?
Yes, Nexloo offers a 7-day free trial with full access to Multiple Users WhatsApp for Marketing Agencies for marketing agencies. Professionals in the digital marketing sector can set up the system, connect preferred channels, and test with real demands for managing multiple clients and campaigns without financial commitment. No payment information is required to get started. After the trial, flexible plans cater to everything from individual offices to networks with multiple units, scaling as needed. Our team supports marketing agencies throughout the evaluation to ensure full utilization of the resources available for the sector.
How do I connect Multiple Users WhatsApp for Marketing Agencies to the systems I already use?
Connecting Multiple Users WhatsApp for Marketing Agencies with tools used by marketing agencies is done without the need for programming. Nexloo offers ready connectors via Zapier and webhooks for the most popular systems in the digital marketing sector, as well as a RESTful API for specific integrations. Digital marketing management, scheduling, finance, and marketing software can be integrated directly. For marketing agencies with proprietary systems, the API documentation allows technical teams to create custom connections. Our technical support assists with each integration at no additional cost.
How long does it take to set up Multiple Users WhatsApp for Marketing Agencies?
The initial setup of Multiple Users WhatsApp for Marketing Agencies for marketing agencies takes between 10 and 30 minutes for the basic version. The process includes creating an account, connecting communication channels, and customizing automatic messages for the digital marketing sector. Advanced features such as complex automations and integrations with specific systems for marketing agencies may take 1 to 3 days for complete setup. Nexloo provides pre-configured templates for the digital marketing sector that significantly accelerate the initial setup and reduce the learning curve.
Is Multiple Users WhatsApp for Marketing Agencies safe for client data in the digital marketing sector?
Absolutely. Multiple Users WhatsApp for Marketing Agencies meets specific security requirements for marketing agencies, operating in full compliance with LGPD. Communications are protected by encryption at all stages. Granular access control allows defining which employees view sensitive client data in the digital marketing sector. Features such as automatic consent, opt-out, and data deletion meet regulatory obligations without operational effort. Servers with international certifications ensure additional protection for information handled by marketing agencies.
What is the difference between Multiple Users WhatsApp for Marketing Agencies and alternative solutions?
For marketing agencies, alternatives typically use unofficial WhatsApp Web or extensions that risk banning. Multiple Users WhatsApp for Marketing Agencies operates via authorized infrastructure with professional features developed for the digital marketing sector: intelligent distribution among agents specialized in managing multiple clients and campaigns, individual performance metrics, configurable queues by demand type, and integration with tools already used by marketing agencies. It’s professional WhatsApp management, not just shared access.
How long until I see results using Multiple Users WhatsApp for Marketing Agencies?
Initial results with Multiple Users WhatsApp for Marketing Agencies are visible within the first 48 hours, especially in response speed and organization of support for marketing agencies. Productivity metrics and reduction of manual tasks appear in the first week of active use. The impact on revenue and client retention in the digital marketing sector typically solidifies between 2 and 4 weeks, as the team masters the tool and automations are refined. Positive ROI is often achieved within the first month for operations with a regular volume of interactions.
Last step
Where is your agency loses deadline
A short conversation to map how many customer orders are lost today between the service and the execution.
- No credit card
- Set up in 5 minutes
- Cancel whenever you like
Request your free assessment
No commitment. One conversation to map where your operation is losing sales.
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