3x
More efficiency in collections and recoveries
Mass WhatsApp Sender for Collections automates repetitive processes to recover owed amounts without manual effort.
Five people can't talk to a portfolio of thousands. Prioritizing larger contracts is right—but it leaves most of the portfolio without any contact in the cycle.











+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
The Mass WhatsApp Sender for Collections from Nexloo sends bulk messages via WhatsApp Business API securely and at scale, specifically focused on collections and recoveries. Automate collection processes that consume hours of your team's time and transform delinquency and inefficient communication into an efficient and scalable operation.
Collection and recovery processes require consistency, speed, and continuous monitoring. The Nexloo platform delivers intelligent automation that allows you to recover owed amounts without increasing headcount or sacrificing service quality.
Results
What changes in recovery when the entire portfolio is contacted throughout the cycle.
3x
Mass WhatsApp Sender for Collections automates repetitive processes to recover owed amounts without manual effort.
70%
Eliminate manual activities related to collections and recoveries and free your team for strategic tasks.
24/7
Collection and recovery processes operate continuously, capturing opportunities outside business hours.
50%
Intelligent automation reduces human errors in collection and recovery processes and standardizes operations.
Features
Recursos projetados para transformar o atendimento no segmento de cobrança.
Create segmented lists and send personalized messages to thousands of contacts simultaneously.
Library of pre-approved messages by Meta to ensure delivery without the risk of banning.
Schedule sends for times of higher engagement with a visual campaign calendar.
Track delivery, read, and response rates of each campaign in real-time.
Send messages to thousands of contacts simultaneously with segmentation by tags, location, or behavior.
Create dynamic segments based on recent activity, stage in the funnel, or previous interactions with chatbots.
The campaign is sent from the verified company number, with an approved template. Sending from a cloned device is the quickest way to lose the number — and with it, the entire conversation history.
The person who bought in the last ninety days, who opened the last campaign, who is at a certain stage of the funnel. The audience is built by rule, not by a copied spreadsheet.
Those who request not to receive exit all subsequent sends automatically. It's not a box someone needs to remember to check: it's the platform's default behavior.
Name, purchased product, expiration date, and amount are included in the text. The same campaign reaches each person differently, and the response rate reflects that difference.
The text goes through Meta's approval and the platform tracks the status. You find out that the model was rejected before the campaign, not in the middle of it.
The campaign goes out on the day and time frame you set, respecting the contact's time zone. A commercial message at eleven at night is the fastest way to become a complaint.
The delivery is spread out over time instead of being sent all at once. This protects the quality of the number and prevents the team from receiving a thousand responses in the same minute.
Send to a small group, see the response rate and the content of the responses, and only then release the rest. A bad campaign for a hundred contacts is a lesson; for ten thousand, it's a crisis.
How many arrived, how many were read, and how many generated conversation. It's the third number that indicates if the campaign worked — the first two only show that it went out.
Peça um diagnóstico gratuito e descubra como o Disparador de WhatsApp em Massa pode transformar seu atendimento.
Segments
Billing operations that benefit the most from targeted bulk sending.
SMEs with 50+ interactions/day
Delinquency and inefficient communication lead to loss of productivity and below-expected results.
Teams of 5-30 employees
Manual collection and recovery processes do not scale as the business grows.
Companies with out-of-hours support
Customers expect immediate responses, but the team only works during business hours.
Starting from 3 users
You have a large base of old clients that no one has contacted for months because calling them one by one is unfeasible.
Starting from 3 users
Lose revenue due to absence and need to confirm dozens of appointments per day without occupying the reception.
Starting from 3 users
They need to inform about timelines, instability, or changes before the client finds out on their own and opens a ticket.
Starting from 3 users
They concentrate billing on a few dates and need to activate the entire base in a short window.
Starting from 3 users
They need to reach out to the entire overdue portfolio, not just the contracts that the team can call.
Starting from 3 users
Lose clients due to silence in the week of expiration, with a date that has been known for a year.
Starting from 3 users
They need to notify specific groups — a class, a block, a category — without sending to everyone.
Starting from 3 users
They depend on notifying the list at the exact moment of opening, with only a few hours of window.
Starting from 3 users
They want to hear from the customer after delivery, at scale, without hiring people just to ask.
What sets us apart
What's included in the plan for those who charge via WhatsApp.
Sends via Meta's authorized API ensure that your account will never be banned for mass sending.
Include variables such as name, company, and specific data in each message even in mass sends.
Filter recipients by tags, behavior, last contact date, and custom fields.
Manage contact preferences automatically, respecting LGPD and WhatsApp policies.
Ecosystem
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
Where the lead comes from, and where the team works after
What's changing
Five people do not talk to a portfolio of thousands. The decision to prioritize the larger contracts is correct — and leaves most of the portfolio, in number, without any contact in the cycle.
In practice
The billing schedule has known stages and known dates. What’s missing is someone capable of executing it across the entire base — and that’s not a job for a person.
Due, overdue for 5 days, for 30: each range is an audience with its own message.
Registered payment and active agreement exclude contact before the trigger, always.
Each send retains status and time — a record that the operation needs to have.
Those who respond go into the table's queue, with the contract and amount open in the conversation.
FAQ
The most common questions about compliance, excluding those who paid, delivery registration, and timing.
The Mass WhatsApp Sender for Collections from Nexloo sends bulk messages via WhatsApp Business API securely and at scale, specifically optimized for collection and recovery processes. When activated, the system automates collection and recovery tasks that previously consumed hours of the team. Leads and interactions are processed automatically following configurable rules, while the team only receives cases that truly require human attention. Real-time reports allow tracking of collection and recovery metrics and identifying continuous improvement points.
Yes, Nexloo offers a 7-day complete trial of the Mass WhatsApp Sender for Collections so that teams can validate the automation of collections and recoveries in the real scenario of the company. During this period, it is possible to activate collection flows, measure impact on productivity, and evaluate whether the solution meets your needs for recovering owed amounts. We do not require a credit card or contract for the trial. After the evaluation, we have plans that scale with the growth of the operation, charging proportionally to the actual use of the platform in collection and recovery processes.
Absolutely. The Mass WhatsApp Sender for Collections was designed to connect with diverse business ecosystems that support collection and recovery processes. Native integrations via Zapier cover hundreds of popular applications. For internal systems, webhooks allow bidirectional communication with ERPs, collection platforms, and proprietary databases. The documented RESTful API enables complex automations between the Mass WhatsApp Sender for Collections and any system that supports HTTP, expanding the possibilities of recovering owed amounts in an integrated manner. All configurations come with included technical support in the plan.
The initial setup of the Mass WhatsApp Sender for Collections takes between 10 and 30 minutes for basic activation of collection and recovery flows. Connecting channels, defining distribution rules, and customizing collection messages are steps guided by the setup assistant. For advanced collection and recovery automations with conditional rules and external integrations, the complete process can take from 1 to 5 days depending on operational complexity. Ready-to-use templates for collection and recovery processes are available and can be activated with a click to speed up implementation.
Completely. Security is a priority in the Mass WhatsApp Sender for Collections, especially in collection and recovery flows that handle sensitive information. The platform operates in compliance with LGPD, using encryption for all data traffic. Configurable permissions control who accesses each type of information in collection processes. Native consent mechanisms, opt-out, and right to be forgotten simplify regulatory compliance. Audit logs record each action for complete traceability in your company's collection and recovery operations.
For collections and recoveries, sending messages manually is unfeasible beyond dozens of contacts. The Mass WhatsApp Sender for Collections scales collection communications to thousands of recipients with personalization through collection and recovery variables, scheduling for the best response times, and detailed metrics. Via Meta's official API, it guarantees delivery without the risk of banning even at high volumes.
The first results from the Mass WhatsApp Sender for Collections in collection and recovery processes are noticed within the first 24 to 48 hours of operation. The immediate reduction of manual tasks and the increase in the speed of collections and recoveries are the quickest gains. Results in indicators such as conversion, satisfaction, and productivity consolidate between the second and fourth week of use, when automations are optimized and the team has already internalized the new processes. Companies with a higher volume of interactions tend to perceive the return more quickly.
Last step
A short conversation to gauge how many contracts in your portfolio go through the cycle without any contact.
No commitment. One conversation to map where your operation is losing sales.
A free assessment of your operation
No commitment. We show you where your operation is losing opportunities and which plan fits where you are now.