3x
More productivity in the fitness sector
WhatsApp Multiple Users for Gyms eliminates repetitive manual tasks and allows your team to focus on efficiently retaining students.
Multiple Users WhatsApp for Gyms: enrollment, inquiries, and cancellations in separate queues
New leads, students with questions, and cancellation requests come through the same number — and mean very different things for the gym's revenue.
Our Clients Companies that trust the operation
+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
O que é WhatsApp Múltiplos Usuários para Academias
The WhatsApp Multiple Users for Gyms from Nexloo allows multiple attendants to use the same WhatsApp number simultaneously, tailored to the specific needs of gyms and studios. With a solution developed for the fitness sector, your team automates student retention and enrollment management and focuses on what truly matters: retaining students.
Companies in the fitness segment face unique communication and customer relationship challenges. The complete service platform Nexloo addresses these challenges with accessible technology, quick setup, and proven results from hundreds of gyms and studios across Brazil.
Results
Benefícios do WhatsApp Múltiplos Usuários para Academias
What's changing in the gym when enrollment, inquiries, and cancellations have separate queues.
80%
Reduced response time
Serve gyms and studios instantly at any time, without leaving any message unanswered.
24/7
Total availability for gyms and studios
Fitness sector clients receive immediate responses even outside business hours.
45%
Increased customer satisfaction
Resolve inquiries and demands from gyms and studios quickly, enhancing the customer experience.
Features
Funcionalidades do WhatsApp Múltiplos Usuários para Academias
Recursos projetados para transformar o atendimento no segmento de academias.
Multiple attendants on one number
The entire team serves through the same WhatsApp number without conflicts, with individual identification for each operator.
Automatic conversation distribution
New messages are distributed among available attendants following capacity and specialty rules.
Unified conversation history
Any attendant can access the complete client history, ensuring continuity even during transfers.
Real-time supervision dashboard
Managers monitor volume, response time, and individual performance of each attendant on a dashboard.
Shared quick responses
Bank of ready responses accessible to the entire team to expedite recurring service without losing personalization.
Internal notes between attendants
Add private observations in conversations to contextualize colleagues before transfers or escalations.
One number, as many agents as needed
The whole team works on the same WhatsApp number, each person with their own login and registration. No phones on the desk and no limit on connected devices.
Distribution by queue, department, or portfolio
Rotation among those available, forwarding by subject or returning to the agent who already spoke with that client. The rule is yours, and it runs without anyone filtering.
Prevention against duplicate service
When someone takes over the conversation, it leaves the queue of others. Two people responding to the same customer with different information becomes impossible.
Transfer with the history included
Transferring the conversation to another department carries everything that has been said, including internal notes. The client does not need to start explaining again with each transfer.
Internal notes invisible to the client
The team communicates within the support system, tagging colleagues, without opening a second tool and without the risk of the observation leaking to the customer.
Real-time supervision
The manager monitors ongoing conversations, adds an internal note when they need to correct the course, and takes over the service if necessary.
Business hours by queue
Outside of business hours, each queue responds differently: out-of-office message, referral to on-call, or scheduling a return. Configured once.
Tags and attributes by conversation
Subject tags, priority, and stage, plus custom fields like Tax ID or contract number. This is what makes the filter and report exist later.
Stalled conversation alert
Conversations without response for longer than the limit you set appear marked for the manager, before the client inquires.
Comece a usar WhatsApp Múltiplos Usuários para Academias
Peça um diagnóstico gratuito e descubra como o WhatsApp Múltiplos Usuários pode transformar seu atendimento.
Segments
Para quem é o WhatsApp Múltiplos Usuários para Academias
The studio and gym formats that earn the most with a shared number.
academias e estúdios de pequeno porte
Equipes de 2-10 pessoas
Lack of organization in student retention and enrollment management causes lost opportunities and daily rework.
academias e estúdios em crescimento
Equipes de 10-50 pessoas
Increasing demand volume exceeds the team's capacity to retain students with quality.
academias e estúdios com múltiplas unidades
Operações com 3+ locais
Standardizing service across branches and maintaining uniform quality is challenging without centralization.
Sales teams with split accounts
Starting from 3 users
They need the known client to return to their original representative, without two salespeople competing for the same conversation.
Receptions and scheduling centers
Starting from 3 users
They receive scheduling, rescheduling, and confirmations on the same number and need urgency to not fall behind routine.
Support with service levels
Starting from 3 users
They escalate tickets between levels and cannot lose the context of what has already been attempted in the handoff.
Operations with service audit
Starting from 3 users
They need to know who said what and when, with a record that survives the departure of the person who assisted.
Deals with on-call and schedule
Starting from 3 users
They rotate the team in shifts and need the conversation to follow the responsible person, not the device.
Companies with distinct departments
Starting from 3 users
Handles fiscal, commercial, and financial inquiries through the same number and requires separate queues by topic.
Networks with multiple locations
Starting from 3 users
They want to standardize brand service without giving up central control over deadlines and quality.
Seasonal high volume operations
Starting from 3 users
They have peaks concentrated on specific dates that a single device cannot handle.
Remote or distributed teams
Starting from 3 users
They need anyone, from anywhere, to see the same queue and the same history.
What sets us apart
Por que escolher Nexloo para Academias
What is already included in the plan for gyms that serve via WhatsApp.
Single number for the entire team
Clients communicate with just one number, avoiding confusion with personal contacts of sellers or attendants.
No need for extra devices
Works 100% in the cloud via browser, without requiring multiple phones or additional SIM cards.
Transparent transfer between agents
Transfer conversations between attendants without the client noticing the change, maintaining complete context.
Integrated with the complete Nexloo platform
Combine WhatsApp multi-attendants with CRM, AI chatbot, and mass messaging in the same tool.
Ecosystem
Integrations that simply work.
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
- Parceiro OficialMeta
- Zapier
- HubSpot
- Salesforce
- RD Station
- Pipedrive
- API REST
Where the lead comes from, and where the team works after
- Mais pedidaMeta Ads
- Google Ads
- Meta Lead Forms
- Google Sheets
- Google Calendar
- Shopify
- Slack
What's changing
Interested without response trains at the gym around the corner.
Those who ask about the plan's price decide within a few days and inquire in multiple places. On the other side of the same box are those who want to cancel — and if no one responds, that conversation resolves itself against you.
In practice
How the reception serves enrollment and retention
New interested party, student with a question, and cancellation request arrive at the same number — and each one counts differently for the gym's cash register.
The message enters classified.
Interest, student inquiries, and cancellations go into the same box, each with its own tagging.
Sales and retention have their own queues
The distribution ensures that the cancellation request doesn't get stuck behind twenty questions about class schedules.
The student's history follows.
Plan, length of time with us, and previous conversations are stored in the contact — the retention proposal is based on data, not improvisation.
The campaign returns to the same queue.
Those who respond to the notice of a new group go to the reception box, with the source campaign marked.
FAQ
Before the next enrollment season.
The most common questions about enrollment queue, retention, and student history.
How does WhatsApp Multiple Users for Gyms work in practice?
The WhatsApp Multiple Users for Gyms from Nexloo was specifically developed to meet the needs of the fitness sector. The solution allows multiple attendants to use the same WhatsApp number simultaneously, tailored for gyms and studios. In practice, gyms and studios can set up the tool in minutes, connecting their service channels and customizing flows for student retention and enrollment management. The system learns from interactions and becomes more efficient over time, allowing your team to focus on retaining students instead of repetitive operational tasks.
Does WhatsApp Multiple Users for Gyms have a free plan for gyms and studios?
Yes, Nexloo offers a 7-day free trial with full access to WhatsApp Multiple Users for Gyms for gyms and studios. Fitness professionals can set up the system, connect preferred channels, and test with real demands for student retention and enrollment management without financial commitment. No payment information is required to start. After the trial, flexible plans cater to everything from individual offices to networks with multiple units, scaling as needed. Our team supports gyms and studios throughout the evaluation period, ensuring full utilization of the available resources for the sector.
How to connect WhatsApp Multiple Users for Gyms to the systems I already use?
Connecting WhatsApp Multiple Users for Gyms with tools used by gyms and studios is done without the need for programming. Nexloo provides ready connectors via Zapier and webhooks for the most popular systems in the fitness sector, as well as a RESTful API for specific integrations. Fitness management, scheduling, financial, and marketing software can be integrated directly. For gyms and studios with proprietary systems, the API documentation allows technical teams to create custom connections. Our technical support assists with each integration at no additional cost.
How long does it take to set up WhatsApp Multiple Users for Gyms?
The initial setup of WhatsApp Multiple Users for Gyms for gyms and studios takes between 10 and 30 minutes for the basic version. The process includes creating an account, connecting communication channels, and customizing automatic messages for the fitness sector. Advanced features such as complex automations and integrations with specific systems for gyms and studios may take 1 to 3 days for complete setup. Nexloo provides pre-configured templates for the fitness sector that significantly speed up the initial setup and reduce the learning curve.
Is WhatsApp Multiple Users for Gyms safe for client data in the fitness sector?
Absolutely. WhatsApp Multiple Users for Gyms meets specific security requirements for gyms and studios, operating in full compliance with LGPD. Communications are protected by encryption at all stages. Granular access control allows defining which employees can view sensitive client data in the fitness sector. Features such as automatic consent, opt-out, and data deletion meet regulatory obligations without operational effort. Servers with international certifications ensure additional protection for information handled by gyms and studios.
What is the difference between WhatsApp Multiple Users for Gyms and alternative solutions?
For gyms and studios, alternatives typically use unofficial WhatsApp Web or extensions that risk banning. WhatsApp Multiple Users for Gyms operates via authorized infrastructure with professional features developed for the fitness sector: intelligent distribution among attendants specialized in student retention and enrollment management, individual performance metrics, configurable queues by demand type, and integration with tools already used by gyms and studios. It is professional WhatsApp management, not just shared access.
How long until I see results using WhatsApp Multiple Users for Gyms?
Initial results with WhatsApp Multiple Users for Gyms are visible within the first 48 hours, especially in response speed and service organization for gyms and studios. Productivity metrics and reduction of manual tasks appear in the first week of active use. Impact on revenue and client retention in the fitness sector typically consolidates between 2 and 4 weeks, as the team masters the tool and automations are refined. Positive ROI is usually achieved within the first month for operations with a regular volume of interactions.
Last step
Where is your academy loses student
A short conversation to map how many enrollments and cancellations happen today without anyone talking.
- No credit card
- Set up in 5 minutes
- Cancel whenever you like
Request your free assessment
No commitment. One conversation to map where your operation is losing sales.
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