3x
Increased productivity in real estate
WhatsApp Multiple Users for Real Estate eliminates repetitive manual tasks and allows your team to focus on selling and renting properties efficiently.
When someone requests information about a property, they ask three other agencies the same day. With one number opened by one person, the first to respond wins.











+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
The WhatsApp Multiple Users for Real Estate by Nexloo allows multiple agents to use the same WhatsApp number simultaneously, tailored to the specific needs of agents and real estate companies. With a solution developed for the real estate sector, your team automates property lead management and focuses on what really matters: selling and renting properties.
Real estate companies face unique communication and customer relationship challenges. The complete Nexloo support platform addresses these challenges with accessible technology, quick setup, and proven results from hundreds of agents and real estate companies across Brazil.
Results
What changes at the real estate agency when portal leads no longer wait for someone with a phone.
3x
WhatsApp Multiple Users for Real Estate eliminates repetitive manual tasks and allows your team to focus on selling and renting properties efficiently.
80%
Respond to agents and real estate companies instantly at any time, leaving no message unanswered.
24/7
Clients in the real estate sector receive immediate responses even outside business hours.
45%
Quickly resolve inquiries and requests from agents and real estate companies, enhancing the customer experience.
Features
Recursos projetados para transformar o atendimento no segmento de imobiliárias.
The entire team responds using the same WhatsApp number without conflicts, with individual identification for each operator.
New messages are distributed among available agents following capacity and specialty rules.
Any agent can access the complete client history, ensuring continuity even during transfers.
Managers monitor volume, response time, and individual performance of each agent on the dashboard.
A bank of ready responses accessible by the entire team to expedite recurring support without losing personalization.
Add private notes in conversations to contextualize colleagues before transfers or escalations.
The whole team works on the same WhatsApp number, each person with their own login and registration. No phones on the desk and no limit on connected devices.
Rotation among those available, forwarding by subject or returning to the agent who already spoke with that client. The rule is yours, and it runs without anyone filtering.
When someone takes over the conversation, it leaves the queue of others. Two people responding to the same customer with different information becomes impossible.
Transferring the conversation to another department carries everything that has been said, including internal notes. The client does not need to start explaining again with each transfer.
The team communicates within the support system, tagging colleagues, without opening a second tool and without the risk of the observation leaking to the customer.
The manager monitors ongoing conversations, adds an internal note when they need to correct the course, and takes over the service if necessary.
Outside of business hours, each queue responds differently: out-of-office message, referral to on-call, or scheduling a return. Configured once.
Subject tags, priority, and stage, plus custom fields like Tax ID or contract number. This is what makes the filter and report exist later.
Conversations without response for longer than the limit you set appear marked for the manager, before the client inquires.
Peça um diagnóstico gratuito e descubra como o WhatsApp Múltiplos Usuários pode transformar seu atendimento.
Segments
The real estate operation formats that benefit the most from a shared number.
Equipes de 2-10 pessoas
Lack of organization in property lead management causes lost opportunities and daily rework.
Equipes de 10-50 pessoas
Increasing demand volume exceeds the team's capacity to sell and rent properties with quality.
Operações com 3+ locais
Standardizing service across branches and maintaining uniform quality is challenging without centralization.
Starting from 3 users
They need the known client to return to their original representative, without two salespeople competing for the same conversation.
Starting from 3 users
They receive scheduling, rescheduling, and confirmations on the same number and need urgency to not fall behind routine.
Starting from 3 users
They escalate tickets between levels and cannot lose the context of what has already been attempted in the handoff.
Starting from 3 users
They need to know who said what and when, with a record that survives the departure of the person who assisted.
Starting from 3 users
They rotate the team in shifts and need the conversation to follow the responsible person, not the device.
Starting from 3 users
Handles fiscal, commercial, and financial inquiries through the same number and requires separate queues by topic.
Starting from 3 users
They want to standardize brand service without giving up central control over deadlines and quality.
Starting from 3 users
They have peaks concentrated on specific dates that a single device cannot handle.
Starting from 3 users
They need anyone, from anywhere, to see the same queue and the same history.
What sets us apart
What's included in the plan for real estate agencies that communicate via WhatsApp.
Clients communicate with just one number, avoiding confusion with personal contacts of sellers or agents.
Works 100% in the cloud via browser, without needing multiple phones or additional SIM cards.
Transfer conversations between agents without the client noticing the switch, maintaining complete context.
Combine WhatsApp multi-agents with CRM, AI chatbot, and mass messaging in the same tool.
Ecosystem
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
Where the lead comes from, and where the team works after
What's changing
Those who request information about a property have asked three other agents on the same day. The agent who responds first schedules the visit; the others receive "I've resolved it, thank you." In a number that one person opens at a time, this is a lottery.
In practice
Distributing property leads is not blind rotation: rentals and sales are different conversations, and an interested party who has already spoken with an agent needs to go back to them.
The message goes into the queue already marked with the source ad, not as a "hi" without context.
The distribution separates the two portfolios and returns the known contact to the broker who has already assisted them.
Date, property, and what the interested party thought remain in the contact — and not in the memory of the person who handled it.
Inactive leads, unreturned visits, and open proposals appear on the dashboard, by broker.
FAQ
The most common questions about portal lead distribution, broker portfolios, and visit history.
The WhatsApp Multiple Users for Real Estate by Nexloo was specifically developed to meet the needs of the real estate sector. The solution allows multiple agents to use the same WhatsApp number simultaneously, tailored for agents and real estate companies. In practice, agents and real estate companies can set up the tool in minutes, connecting their support channels and customizing flows for property lead management. The system learns from interactions and becomes more efficient over time, allowing your team to focus on selling and renting properties instead of repetitive operational tasks.
Yes, Nexloo offers a 7-day free trial with full access to WhatsApp Multiple Users for Real Estate for agents and real estate companies. Professionals in the real estate sector can set up the system, connect preferred channels, and test with real demands for property lead management without financial commitment. No payment information is required to get started. After the trial, flexible plans cater to everything from individual offices to networks with multiple units, scaling as needed. Our team supports agents and real estate companies throughout the evaluation, ensuring full utilization of the available resources for the sector.
Connecting WhatsApp Multiple Users for Real Estate with tools used by agents and real estate companies is done without the need for programming. Nexloo offers ready connectors via Zapier and webhooks for the most popular systems in the real estate sector, as well as a RESTful API for specific integrations. Property management, scheduling, financial, and marketing software can be directly integrated. For agents and real estate companies with proprietary systems, the API documentation allows technical teams to create custom connections. Our technical support assists with each integration at no additional cost.
The initial setup of WhatsApp Multiple Users for Real Estate for agents and real estate companies takes between 10 and 30 minutes for the basic version. The process includes creating an account, connecting communication channels, and customizing automatic messages for the real estate sector. Advanced features such as complex automations and integrations with specific systems for agents and real estate companies may take 1 to 3 days for complete setup. Nexloo provides pre-configured templates for the real estate sector that significantly speed up the initial setup and reduce the learning curve.
Absolutely. WhatsApp Multiple Users for Real Estate meets specific security requirements for agents and real estate companies, operating in full compliance with LGPD. Communications are protected by encryption at all stages. Granular access control allows defining which employees can view sensitive client data in the real estate sector. Features such as automatic consent, opt-out, and data deletion meet regulatory obligations without operational effort. Servers with international certifications provide additional protection for information handled by agents and real estate companies.
For agents and real estate companies, alternatives typically use unofficial WhatsApp Web or extensions that risk banning. WhatsApp Multiple Users for Real Estate operates via authorized infrastructure with professional features developed for the real estate sector: intelligent distribution among agents specialized in property lead management, individual performance metrics, configurable queues by demand type, and integration with tools already used by agents and real estate companies. It is professional WhatsApp management, not just shared access.
Initial results with WhatsApp Multiple Users for Real Estate are visible within the first 48 hours, especially in response speed and organization of support for agents and real estate companies. Productivity metrics and reduction of manual tasks appear in the first week of active use. Impact on revenue and client retention in the real estate sector typically consolidates between 2 and 4 weeks, as the team masters the tool and automations are refined. Positive ROI is often achieved within the first month for operations with a regular volume of interactions.
Last step
A short conversation to map how many portal leads go cold before anyone responds — and what changes with a queue.
No commitment. One conversation to map where your operation is losing sales.
A free assessment of your operation
No commitment. We show you where your operation is losing opportunities and which plan fits where you are now.