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AI Agent for Dealerships: Showroom Closes at 7 PM, Buyer Searches at 10 PM

Car buyers research after work and on Sundays. That's when ads deliver the most messages — and when no one is in the showroom.

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Automations built on our platform

O que é Agente de IA para Concessionárias

The AI Agent for Dealerships from Nexloo automates the initial contact that defines vehicle sales. When a potential buyer sends a message asking about a car, the agent responds instantly with vehicle information, payment conditions, and schedules a test drive — all before the customer looks for another dealership.

In the automotive market, response speed is a competitive advantage. Buyers research multiple dealerships and close with the one that responds first. The agent ensures this first contact in seconds. Connected to the Nexloo omnichannel platform, it serves via WhatsApp, website, and social media.

Results

Benefícios do Agente de IA para Concessionárias

What changes in the salon when the evening lead no longer waits until the next day.

4x

More test drives scheduled per month

Instant responses convert curious inquiries into scheduled visits before they seek competitors.

90%

Leads from portals responded to in minutes

Leads from OLX, WebMotors, and iCarros receive immediate service while interest is high.

24/7

Uninterrupted automotive service

Buyers research cars at night and on weekends — the agent responds when your team is unavailable.

60%

Qualification before the salesperson takes over

Salespeople receive customers with profiles, budgets, and preferred models already mapped by the agent.

Features

Funcionalidades do Agente de IA para Concessionárias

Recursos projetados para transformar o atendimento no segmento de concessionárias.

Real-time inventory check

The agent informs availability, colors, versions, and prices of vehicles by consulting the dealership's system.

Automated test drive scheduling

Proposes available dates and times for test drives and confirms scheduling with vehicle details.

Basic financing simulation

Presents installment estimates based on down payment, term, and rate to guide the buyer.

Qualification by purchase profile

Identifies whether it's a cash purchase, financing, or trade-in; price range and desired vehicle type.

Sending photos and technical sheets

Shares a gallery of real photos and technical specifications of the vehicles of interest to the customer.

Conversational context memory

The agent remembers information from previous interactions with the same contact for ongoing and personalized conversations.

Training through your knowledge base

The agent learns from their documents, price lists, policies, and website pages. The responses come from what your company wrote, not from generic internet knowledge.

Qualification through sequential questions

Instead of a disguised form, the agent guides the conversation: each response defines the next question, and what they discover becomes a filled field in the contact.

Handoff with context for the human

When the conversation needs human input, it reaches the agent with the entire history and a summary of what has already been gathered — no one asks the customer to repeat their story.

Configurable escalation rules

You define what the agent never responds to alone: out-of-table values, complaints, cancellation requests. Anything on the list goes straight to a person.

Conversation memory between sessions

The customer who returns two weeks later doesn't start from scratch. The agent picks up where they left off, with what has already been agreed upon and what is still pending.

Brand's tone of voice and vocabulary

Formal or casual, with or without emoji, using the terms your market uses. The agent writes like your company writes, not like a generic assistant.

Subject limits and secure response

Outside of what was trained, the agent doesn't make things up: they say they'll confirm and forward. It's the difference between a reliable assistant and one that invents prices.

Scheduling within the conversation

The agent checks availability, offers time slots, and confirms without switching apps. The client leaves the conversation with the appointment booked.

Sending documents and media

Catalog, price list, contract, invoice, or instructional video: the agent sends the right file at the moment they respond to the inquiry.

Comece a usar Agente de IA para Concessionárias

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Segments

Para quem é o Agente de IA para Concessionárias

The vehicle resale formats that benefit the most from an AI agent.

Multibrand dealerships

Operations with 100+ vehicles in stock

The volume of leads from portals and social media is too large for the sales team to handle all in time.

Used car dealerships with digital marketing

Stores with 50+ cars and strong online presence

Investment in ads generates leads that cool off quickly when they do not receive an immediate response.

Dealerships with after-sales services

Operations with integrated workshop and parts

Customers call to schedule maintenance and buy parts, congesting the reception phone line.

Sales and pre-sales operations

Starting from 3 users

They need to respond to the lead within the first few minutes and enter the human conversation already knowing the size, pain, and urgency.

Scheduling and confirmation

Starting from 3 users

They schedule, reschedule, and confirm all day long — repetitive tasks that consume the team and require no judgment.

Support and post-sale

Starting from 3 users

They receive the same question hundreds of times a month and need to reserve the human team for what is truly specific.

Billing and negotiation

Starting from 3 users

They need to approach at scale, record what was agreed, and escalate to a person when the negotiation deviates from the standard.

Recruitment and HR

Starting from 3 users

Handles candidates, collects documents, and explains benefits — high volume, low variation conversations.

Health and wellness services

Starting from 3 users

Handles appointment requests, exam results, and preparation guidance outside of business hours, when the reception is already closed.

Retail and e-commerce

Starting from 3 users

They concentrate pre-purchase questions and order tracking, with peaks on commercial dates that a fixed team cannot absorb.

Professional services and education

Starting from 3 users

They screen interested candidates and respond to the same list of questions before any conversation is worth a specialist's time.

Deals with long consultative selling

Starting from 3 users

They have cycles of weeks and need to keep the interested party warm between each human contact, without relying on someone to remember.

What sets us apart

Por que escolher Nexloo para Concessionárias

What's included in the plan for dealerships that serve via WhatsApp.

  1. Vocabulary trained for the automotive market

    Understands terms like transmission, engine, armor, IPVA, documentation, and financing naturally.

  2. Faster response than competitors

    In the automotive market, those who respond first sell. The agent ensures a response in seconds.

  3. Integration with DMS systems

    Connects with dealership management systems to check updated inventory and prices.

  4. Filtering serious buyers

    Identifies clients with a defined budget and urgency to purchase for prioritization by salespeople.

Ecosystem

Integrations that simply work.

Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it

Where the conversation flows to

  • Parceiro OficialMeta
  • Zapier
  • HubSpot
  • Salesforce
  • RD Station
  • Pipedrive
  • API REST

Where the lead comes from, and where the team works after

  • Mais pedidaMeta Ads
  • Google Ads
  • Meta Lead Forms
  • Google Sheets
  • Google Calendar
  • Shopify
  • Slack

What's changing

The hall closes at 7 PM. and the buyer researches at 10 PM.

The person who is choosing a car researches after work, at night, and on Sunday. That's when the ad delivers the message the most — and when there is no one in the showroom to respond.

The operation, compared

Scenario
  • Ad leads contacted within 5 minutes — today22%
  • Ad leads contacted within 5 minutes — with the agent91%+69 p.p.
  • Test drives scheduled outside of hours — today6%
  • Test drives scheduled outside of hours — with the agent38%+32 p.p.

Illustrative scenario, not customer measurements. The percentages are meant to compare the two modes of operation and vary according to each company's process. The example considers a dealership with eight salespeople and leads from portals and paid media.

In practice

How the agent covers the off-peak hours

The vehicle buyer wants to know if it's available, how much it costs, and when they can see it. The three answers exist in your system and don't need a salesperson to be read.

  1. Provides real stock information

    Model, version, color, mileage, and price come out of your registration — without promising a car that has already been sold.

  2. Simulate and evaluate

    Down payment, installment, and evaluation range of the used are calculated in the conversation, with the current conditions.

  3. Schedule the test drive

    The appointment is added to the on-duty seller's schedule, with the vehicle of interest attached.

  4. Deliver the worked lead.

    The salesperson opens the conversation knowing the model, the discussed condition, and what the buyer has to offer as a down payment.

FAQ

Before the next weekend.

The most common questions about integrated inventory, financing simulation, and test drive scheduling.

How does the AI Agent for Dealerships automatically schedule test drives?

The AI Agent for Dealerships identifies when the customer shows interest in seeing a vehicle in person and proposes available dates and times for a test drive. The customer chooses the best time in the conversation, receives confirmation with the address and reserved model. Reminders are sent before the appointment to reduce no-shows. The assigned salesperson receives a notification with the complete profile of the visitor.

Can the AI Agent for Dealerships provide prices and inventory?

Yes, the agent consults the dealership's management system in real-time to inform availability, price, colors, and versions of each vehicle. When a model is not available, it suggests similar alternatives in stock. For vehicles on order, it provides an estimated arrival time. All information is automatically updated as inventory changes.

Does the AI Agent for Dealerships work with leads from portals like WebMotors?

Yes, when leads from portals like WebMotors, OLX, iCarros, and Mercado Livre arrive via email or API, the agent initiates contact via WhatsApp mentioning the specific vehicle of interest. This contextual approach with the ad the lead saw drastically increases the response and visit scheduling rates compared to a generic call hours later.

Can the AI Agent for Dealerships simulate financing?

The agent presents initial financing estimates based on parameters such as down payment amount, desired term, and rates practiced by the dealership. These are estimates to guide the buyer and not formal credit proposals. For final approval, the agent directs the customer to the F&I team with preferences already mapped, speeding up the final proposal process.

Does the AI Agent for Dealerships work with after-sales service?

Yes, in addition to vehicle sales, the agent automates scheduling of maintenance, checks on available parts, sends reminders for preventive maintenance, and follows up on ongoing services. Customers can schedule maintenance and check the status of their vehicle in the workshop directly via WhatsApp, reducing calls and improving the dealership's after-sales experience.

How much does the Nexloo AI Agent for Dealerships cost?

Nexloo offers a free trial without a credit card for dealerships. The investment varies depending on the volume of leads and the number of salespeople. Considering that a single vehicle sale generates a commission that exceeds months of investment in the platform, the return is achieved with the first sale generated by a lead attended by the agent.

Last step

Where is your salon loses buyer

A short conversation to gauge how many leads arrive outside of business hours — and how many of them are never approached.

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No commitment. One conversation to map where your operation is losing sales.

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