3x
Increased productivity in the legal sector
WhatsApp Multiple Users for Lawyers eliminates repetitive manual tasks and allows your team to focus on efficiently serving legal clients.
WhatsApp multiple users for lawyers: area screening without mixing cases
New inquiry, ongoing client, and document request arrive at the same number and go to different people. Screening happens in the queue.
Our Clients Companies that trust the operation
+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
O que é WhatsApp Múltiplos Usuários para Advogados
The WhatsApp Multiple Users for Lawyers from Nexloo allows multiple agents to use the same WhatsApp number simultaneously, tailored to the specific needs of law firms. With a solution developed for the legal sector, your team automates the acquisition and management of legal clients and focuses on what really matters: serving legal clients.
Companies in the legal sector face unique communication and relationship challenges with clients. The complete Nexloo service platform addresses these challenges with accessible technology, quick setup, and proven results from hundreds of law firms across Brazil.
Results
Benefícios do WhatsApp Múltiplos Usuários para Advogados
What changes in the office when consultation, progress, and documents have their own queue, area, and records.
80%
Reduced response time
Serve law firms instantly at any time, without leaving any message unanswered.
24/7
Total availability for law firms
Clients in the legal sector receive immediate responses even outside business hours.
45%
Increased customer satisfaction
Resolve questions and demands from law firms quickly, improving the customer experience.
Features
Funcionalidades do WhatsApp Múltiplos Usuários para Advogados
Recursos projetados para transformar o atendimento no segmento de advogados.
Multiple agents on one number
The entire team serves through the same WhatsApp number without conflicts, with individual identification for each operator.
Automatic conversation distribution
New messages are distributed among available agents following capacity and specialty rules.
Unified conversation history
Any agent can access the complete client history, ensuring continuity even during transfers.
Real-time supervision dashboard
Managers monitor volume, response time, and individual performance of each agent on a dashboard.
Shared quick replies
Bank of ready responses accessible to the entire team to expedite recurring support without losing personalization.
Internal notes between agents
Add private notes in conversations to contextualize colleagues before transfers or escalations.
One number, as many agents as needed
The whole team works on the same WhatsApp number, each person with their own login and registration. No phones on the desk and no limit on connected devices.
Distribution by queue, department, or portfolio
Rotation among those available, forwarding by subject or returning to the agent who already spoke with that client. The rule is yours, and it runs without anyone filtering.
Prevention against duplicate service
When someone takes over the conversation, it leaves the queue of others. Two people responding to the same customer with different information becomes impossible.
Transfer with the history included
Transferring the conversation to another department carries everything that has been said, including internal notes. The client does not need to start explaining again with each transfer.
Internal notes invisible to the client
The team communicates within the support system, tagging colleagues, without opening a second tool and without the risk of the observation leaking to the customer.
Real-time supervision
The manager monitors ongoing conversations, adds an internal note when they need to correct the course, and takes over the service if necessary.
Business hours by queue
Outside of business hours, each queue responds differently: out-of-office message, referral to on-call, or scheduling a return. Configured once.
Tags and attributes by conversation
Subject tags, priority, and stage, plus custom fields like Tax ID or contract number. This is what makes the filter and report exist later.
Stalled conversation alert
Conversations without response for longer than the limit you set appear marked for the manager, before the client inquires.
Comece a usar WhatsApp Múltiplos Usuários para Advogados
Peça um diagnóstico gratuito e descubra como o WhatsApp Múltiplos Usuários pode transformar seu atendimento.
Segments
Para quem é o WhatsApp Múltiplos Usuários para Advogados
The office formats that earn the most with a shared and auditable number.
escritórios de advocacia de pequeno porte
Equipes de 2-10 pessoas
Lack of organization in the acquisition and management of legal clients causes missed opportunities and daily rework.
escritórios de advocacia em crescimento
Equipes de 10-50 pessoas
Increasing demand volume exceeds the team's capacity to serve legal clients with quality.
escritórios de advocacia com múltiplas unidades
Operações com 3+ locais
Standardizing service across branches and maintaining uniform quality is challenging without centralization.
Sales teams with split accounts
Starting from 3 users
They need the known client to return to their original representative, without two salespeople competing for the same conversation.
Receptions and scheduling centers
Starting from 3 users
They receive scheduling, rescheduling, and confirmations on the same number and need urgency to not fall behind routine.
Support with service levels
Starting from 3 users
They escalate tickets between levels and cannot lose the context of what has already been attempted in the handoff.
Operations with service audit
Starting from 3 users
They need to know who said what and when, with a record that survives the departure of the person who assisted.
Deals with on-call and schedule
Starting from 3 users
They rotate the team in shifts and need the conversation to follow the responsible person, not the device.
Companies with distinct departments
Starting from 3 users
Handles fiscal, commercial, and financial inquiries through the same number and requires separate queues by topic.
Networks with multiple locations
Starting from 3 users
They want to standardize brand service without giving up central control over deadlines and quality.
Seasonal high volume operations
Starting from 3 users
They have peaks concentrated on specific dates that a single device cannot handle.
Remote or distributed teams
Starting from 3 users
They need anyone, from anywhere, to see the same queue and the same history.
What sets us apart
Por que escolher Nexloo para Advogados
What's included in the plan for firms that communicate via WhatsApp.
Single number for the entire team
Clients communicate with just one number, avoiding confusion with personal contacts of salespeople or agents.
No need for extra devices
Works 100% in the cloud via browser, without needing multiple phones or additional SIM cards.
Seamless transfer between agents
Pass conversations between agents without the client noticing the change, maintaining complete context.
Integrated with the complete Nexloo platform
Combine WhatsApp multi-agents with CRM, AI chatbot, and mass messaging in the same tool.
Ecosystem
Integrations that simply work.
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
- Parceiro OficialMeta
- Zapier
- HubSpot
- Salesforce
- RD Station
- Pipedrive
- API REST
Where the lead comes from, and where the team works after
- Mais pedidaMeta Ads
- Google Ads
- Meta Lead Forms
- Google Sheets
- Google Calendar
- Shopify
- Slack
What's changing
Inquiry without response turns into a client from another office.
Those looking for a lawyer have an ongoing problem and do not wait. And, on the other side, the existing client asking for an update deserves a response that doesn't depend on which partner has the phone at that moment.
In practice
How the office serves without mixing the areas
New inquiry, client in progress, and document request come to the same number and go to different people. The triage happens in the queue, before any lawyer opens the conversation.
The contact goes through screening
Every message goes to the same inbox and is categorized by area before reaching the person who will assist.
Each area receives what belongs to it.
Civil, labor, and other fronts have their own queues, and the known client returns to the one who already handles their case.
The service is documented
Guidance, agreed deadline, and requested document remain in the contact, with authorship and time.
The return is scheduled.
The agreed date returns the conversation to the queue on the right day, without relying on someone to remember the deadline.
FAQ
Before opening the channel from the office.
The most common questions about area screening, conversation confidentiality, and recording of guidance provided.
How does WhatsApp Multiple Users for Lawyers work in practice?
The WhatsApp Multiple Users for Lawyers from Nexloo was specifically developed to meet the needs of the legal sector. The solution allows multiple agents to use the same WhatsApp number simultaneously, tailored for law firms. In practice, law firms can set up the tool in minutes, connecting their service channels and customizing flows for the acquisition and management of legal clients. The system learns from interactions and becomes more efficient over time, allowing your team to focus on serving legal clients instead of repetitive operational tasks.
Does WhatsApp Multiple Users for Lawyers have a free plan for law firms?
Yes, Nexloo offers a 7-day free trial with full access to WhatsApp Multiple Users for Lawyers for law firms. Legal professionals can set up the system, connect preferred channels, and test with real acquisition and management demands without financial commitment. No payment information is required to start. After the trial, flexible plans cater to everything from individual firms to networks with multiple units, scaling as needed. Our team supports law firms throughout the evaluation to ensure full utilization of the resources available for the sector.
How to connect WhatsApp Multiple Users for Lawyers to the systems I already use?
Connecting WhatsApp Multiple Users for Lawyers with tools used by law firms is done without the need for programming. Nexloo offers ready connectors via Zapier and webhooks for the most popular systems in the legal sector, as well as a RESTful API for specific integrations. Legal management, scheduling, financial, and marketing software can be integrated directly. For law firms with proprietary systems, the API documentation allows technical teams to create custom connections. Our technical support assists with each integration at no additional cost.
How long does it take to set up WhatsApp Multiple Users for Lawyers?
The initial setup of WhatsApp Multiple Users for Lawyers for law firms takes between 10 and 30 minutes for the basic version. The process includes creating an account, connecting communication channels, and customizing automatic messages for the legal sector. Advanced features such as complex automations and integrations with specific law firm systems may take 1 to 3 days for complete setup. Nexloo provides pre-configured templates for the legal sector that significantly speed up the initial setup and reduce the learning curve.
Is WhatsApp Multiple Users for Lawyers safe for client data in the legal sector?
Absolutely. WhatsApp Multiple Users for Lawyers meets specific security requirements for law firms, operating in full compliance with LGPD. Communications are protected by encryption at all stages. Granular access control allows defining which collaborators view sensitive client data in the legal sector. Features like automatic consent, opt-out, and data deletion meet regulatory obligations without operational effort. Servers with international certifications provide additional protection for information handled by law firms.
What is the difference between WhatsApp Multiple Users for Lawyers and alternative solutions?
For law firms, alternatives typically use unofficial WhatsApp Web or extensions that risk banning. WhatsApp Multiple Users for Lawyers operates via authorized infrastructure with professional features developed for the legal sector: intelligent distribution among agents specialized in the acquisition and management of legal clients, individual performance metrics, configurable queues by demand type, and integration with tools already used by law firms. It’s professional WhatsApp management, not just shared access.
How long until I see results using WhatsApp Multiple Users for Lawyers?
Initial results with WhatsApp Multiple Users for Lawyers are visible within the first 48 hours, especially in response speed and organization of service for law firms. Productivity metrics and reduction of manual tasks appear in the first week of active use. Impact on revenue and client retention in the legal sector typically consolidates between 2 and 4 weeks, as the team masters the tool and automations are refined. Positive ROI is often achieved within the first month for operations with a regular volume of interactions.
Last step
Where is your office loses customer
A short conversation to map how many initial consultations go unanswered today — and what changes with triage and queue.
- No credit card
- Set up in 5 minutes
- Cancel whenever you like
Request your free assessment
No commitment. One conversation to map where your operation is losing sales.
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