3x
Increased productivity in the digital education sector
Multiple Users WhatsApp for Digital Products eliminates repetitive manual tasks and allows your team to focus on efficiently scaling digital sales.
Multiple Users on WhatsApp for Info Products: Launch Peak Shared Among the Team
Outside of launches, volume is manageable with one device. On launch day, it’s not — and every lost response is a lost sale.
Our Clients Companies that trust the operation
+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
O que é WhatsApp Múltiplos Usuários para Infoprodutos
The Multiple Users WhatsApp for Digital Products by Nexloo allows multiple agents to use the same WhatsApp number simultaneously, tailored to the specific needs of digital product creators and content creators. With a solution developed for the digital education sector, your team automates student support and course sales, focusing on what really matters: scaling digital sales.
Companies in the digital education segment face unique communication and customer relationship challenges. The complete Nexloo support platform addresses these challenges with accessible technology, quick setup, and proven results from hundreds of digital product creators and content creators across Brazil.
Results
Benefícios do WhatsApp Múltiplos Usuários para Infoprodutos
What changes in the operation when students, buyers, and curious individuals stop competing for the same device.
80%
Reduced response time
Serve digital product creators and content creators instantly at any time, leaving no message unanswered.
24/7
Full availability for digital product creators and content creators
Clients in the digital education sector receive immediate responses even outside business hours.
45%
Increased customer satisfaction
Resolve questions and demands from digital product creators and content creators quickly, enhancing the customer experience.
Features
Funcionalidades do WhatsApp Múltiplos Usuários para Infoprodutos
Recursos projetados para transformar o atendimento no segmento de infoprodutos.
Multiple agents on one number
The entire team serves through the same WhatsApp number without conflicts, with individual identification for each operator.
Automatic conversation distribution
New messages are distributed among available agents following capacity and specialty rules.
Unified conversation history
Any agent can access the complete customer history, ensuring continuity even during transfers.
Real-time supervision dashboard
Managers monitor volume, response time, and individual performance of each agent on a dashboard.
Shared quick responses
A bank of ready responses accessible to the entire team to expedite recurring support without losing personalization.
Internal notes between agents
Add private notes in conversations to contextualize colleagues before transfers or escalations.
One number, as many agents as needed
The whole team works on the same WhatsApp number, each person with their own login and registration. No phones on the desk and no limit on connected devices.
Distribution by queue, department, or portfolio
Rotation among those available, forwarding by subject or returning to the agent who already spoke with that client. The rule is yours, and it runs without anyone filtering.
Prevention against duplicate service
When someone takes over the conversation, it leaves the queue of others. Two people responding to the same customer with different information becomes impossible.
Transfer with the history included
Transferring the conversation to another department carries everything that has been said, including internal notes. The client does not need to start explaining again with each transfer.
Internal notes invisible to the client
The team communicates within the support system, tagging colleagues, without opening a second tool and without the risk of the observation leaking to the customer.
Real-time supervision
The manager monitors ongoing conversations, adds an internal note when they need to correct the course, and takes over the service if necessary.
Business hours by queue
Outside of business hours, each queue responds differently: out-of-office message, referral to on-call, or scheduling a return. Configured once.
Tags and attributes by conversation
Subject tags, priority, and stage, plus custom fields like Tax ID or contract number. This is what makes the filter and report exist later.
Stalled conversation alert
Conversations without response for longer than the limit you set appear marked for the manager, before the client inquires.
Comece a usar WhatsApp Múltiplos Usuários para Infoprodutos
Peça um diagnóstico gratuito e descubra como o WhatsApp Múltiplos Usuários pode transformar seu atendimento.
Segments
Para quem é o WhatsApp Múltiplos Usuários para Infoprodutos
The info product operation formats that earn the most with a shared number.
infoprodutores e criadores de conteúdo de pequeno porte
Equipes de 2-10 pessoas
Lack of organization in student support and course sales causes lost opportunities and daily rework.
infoprodutores e criadores de conteúdo em crescimento
Equipes de 10-50 pessoas
Growing demand volume exceeds the team's capacity to scale digital sales with quality.
infoprodutores e criadores de conteúdo com múltiplas unidades
Operações com 3+ locais
Standardizing support across branches and maintaining uniform quality is challenging without centralization.
Sales teams with split accounts
Starting from 3 users
They need the known client to return to their original representative, without two salespeople competing for the same conversation.
Receptions and scheduling centers
Starting from 3 users
They receive scheduling, rescheduling, and confirmations on the same number and need urgency to not fall behind routine.
Support with service levels
Starting from 3 users
They escalate tickets between levels and cannot lose the context of what has already been attempted in the handoff.
Operations with service audit
Starting from 3 users
They need to know who said what and when, with a record that survives the departure of the person who assisted.
Deals with on-call and schedule
Starting from 3 users
They rotate the team in shifts and need the conversation to follow the responsible person, not the device.
Companies with distinct departments
Starting from 3 users
Handles fiscal, commercial, and financial inquiries through the same number and requires separate queues by topic.
Networks with multiple locations
Starting from 3 users
They want to standardize brand service without giving up central control over deadlines and quality.
Seasonal high volume operations
Starting from 3 users
They have peaks concentrated on specific dates that a single device cannot handle.
Remote or distributed teams
Starting from 3 users
They need anyone, from anywhere, to see the same queue and the same history.
What sets us apart
Por que escolher Nexloo para Infoprodutos
What's included in the plan for those selling courses and mentoring via WhatsApp.
Single number for the whole team
Clients communicate with just one number, avoiding confusion with personal contacts of salespeople or agents.
No need for extra devices
Works 100% in the cloud via browser, without needing multiple phones or additional SIM cards.
Seamless transfer between agents
Pass conversations between agents without the client noticing the switch, maintaining complete context.
Integrated with the complete Nexloo platform
Combine multi-agent WhatsApp with CRM, AI chatbot, and mass messaging in the same tool.
Ecosystem
Integrations that simply work.
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
- Parceiro OficialMeta
- Zapier
- HubSpot
- Salesforce
- RD Station
- Pipedrive
- API REST
Where the lead comes from, and where the team works after
- Mais pedidaMeta Ads
- Google Ads
- Meta Lead Forms
- Google Sheets
- Google Calendar
- Shopify
- Slack
What's changing
Student with no response request a refund.
The person who bought a course and could not access it has seven days of guaranteed regret by law and an easy button to press. The window to respond is short, and it does not wait for support to open the device.
In practice
How the team manages the launch peak
Outside of launch, the volume is manageable and one device can handle it. On opening day, it can't — and that's exactly when each lost response is a lost sale.
The message enters classified.
Purchase question, access issue, and content question fall into the same box with different tags.
Purchase inquiries come first.
The distribution prioritizes those who are yet to buy over those who are already students, because the cart window is closing.
The student is recognized.
Class, product, and support history stay with the contact — the student doesn't retell the story with each message.
The peak is absorbed by the queue
The volume is divided among the entire team instead of piling up in a number that one person opens at a time.
FAQ
Before the next launch.
The most common questions about volume peaks, queue priority, and student history.
How does Multiple Users WhatsApp for Digital Products work in practice?
The Multiple Users WhatsApp for Digital Products by Nexloo was specifically developed to meet the needs of the digital education sector. The solution allows multiple agents to use the same WhatsApp number simultaneously, tailored for digital product creators and content creators. In practice, digital product creators and content creators set up the tool in minutes, connecting their support channels and customizing flows for student support and course sales. The system learns from interactions and becomes more efficient over time, allowing your team to focus on scaling digital sales instead of repetitive operational tasks.
Does Multiple Users WhatsApp for Digital Products have a free plan for digital product creators and content creators?
Yes, Nexloo offers a 7-day free trial with full access to Multiple Users WhatsApp for Digital Products for digital product creators and content creators. Professionals in the digital education sector can set up the system, connect preferred channels, and test with real support demands for students and course sales without financial commitment. No payment information is required to start. After trying it out, flexible plans cater to everything from individual offices to networks with multiple units, scaling as needed. Our team supports digital product creators and content creators throughout the evaluation, ensuring full utilization of the available resources for the sector.
How do I connect Multiple Users WhatsApp for Digital Products to the systems I already use?
Connecting Multiple Users WhatsApp for Digital Products with tools used by digital product creators and content creators is done without the need for programming. Nexloo offers ready connectors via Zapier and webhooks for the most popular systems in the digital education sector, as well as a RESTful API for specific integrations. Digital education management, scheduling, financial, and marketing software can be integrated directly. For digital product creators and content creators with proprietary systems, the API documentation allows technical teams to create custom connections. Our technical support assists with each integration at no additional cost.
How long does it take to set up Multiple Users WhatsApp for Digital Products?
The initial setup of Multiple Users WhatsApp for Digital Products for digital product creators and content creators takes between 10 and 30 minutes for the basic version. The process includes creating an account, connecting communication channels, and customizing automatic messages for the digital education sector. Advanced features such as complex automations and integrations with specific systems for digital product creators and content creators may take 1 to 3 days for complete setup. Nexloo provides pre-configured templates for the digital education sector that significantly accelerate the initial setup and reduce the learning curve.
Is Multiple Users WhatsApp for Digital Products safe for customer data in the digital education sector?
Absolutely. Multiple Users WhatsApp for Digital Products meets specific security requirements for digital product creators and content creators, operating in full compliance with LGPD. Communications are protected by encryption at all stages. Granular access control allows defining which collaborators can view sensitive customer data in the digital education sector. Features such as automatic consent, opt-out, and data deletion meet regulatory obligations without operational effort. Servers with international certifications provide additional protection for information handled by digital product creators and content creators.
What is the difference between Multiple Users WhatsApp for Digital Products and alternative solutions?
For digital product creators and content creators, alternatives typically use unofficial WhatsApp Web or extensions that risk banning. Multiple Users WhatsApp for Digital Products operates via authorized infrastructure with professional features developed for the digital education sector: intelligent distribution among agents specialized in student support and course sales, individual performance metrics, configurable queues by demand type, and integration with tools already used by digital product creators and content creators. It is professional WhatsApp management, not just shared access.
How soon will I see results using Multiple Users WhatsApp for Digital Products?
Initial results with Multiple Users WhatsApp for Digital Products are visible within the first 48 hours, especially in response speed and organization of support for digital product creators and content creators. Productivity metrics and reduction of manual tasks appear in the first week of active use. Impact on revenue and customer retention in the digital education sector typically consolidates between 2 and 4 weeks, as the team masters the tool and automations are refined. Positive ROI is often achieved within the first month for operations with a regular volume of interactions.
Last step
Where is your launch loses sale
A short conversation to map how many messages go unanswered at your peak — and what changes with a queue.
- No credit card
- Set up in 5 minutes
- Cancel whenever you like
Request your free assessment
No commitment. One conversation to map where your operation is losing sales.
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