3x
More productivity in the healthcare sector
Multiple Users WhatsApp for Medical Clinics eliminates repetitive manual tasks and allows your team to focus on efficiently managing patients.
Multiple Users WhatsApp for Clinics: reception handles the front desk and WhatsApp simultaneously
Scheduling, exam results, and agreements come to the same number and require different responses. The queue separates before reception opens the conversation.
Our Clients Companies that trust the operation
+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
O que é WhatsApp Múltiplos Usuários para Clínicas Médicas
The Multiple Users WhatsApp for Medical Clinics from Nexloo allows multiple attendants to use the same WhatsApp number simultaneously, tailored to the specific needs of clinics and offices. With a solution developed for the healthcare sector, your team automates scheduling and confirmation of appointments and focuses on what really matters: managing patients.
Healthcare companies face unique communication and customer relationship challenges. The complete service platform Nexloo addresses these challenges with accessible technology, quick setup, and proven results from hundreds of clinics and offices across Brazil.
Results
Benefícios do WhatsApp Múltiplos Usuários para Clínicas Médicas
What changes in the clinic when the patient no longer waits for someone with the reception device.
80%
Reduced response time
Serve clinics and offices instantly at any time, leaving no message unanswered.
24/7
Total availability for clinics and offices
Healthcare clients receive immediate responses even outside of business hours.
45%
Increased customer satisfaction
Quickly resolve questions and requests from clinics and offices, enhancing the customer experience.
Features
Funcionalidades do WhatsApp Múltiplos Usuários para Clínicas Médicas
Recursos projetados para transformar o atendimento no segmento de clínicas médicas.
Multiple attendants on one number
The entire team serves through the same WhatsApp number without conflicts, with individual identification for each operator.
Automatic conversation distribution
New messages are distributed among available attendants following capacity and specialty rules.
Unified conversation history
Any attendant can access the complete customer history, ensuring continuity even during transfers.
Real-time supervision dashboard
Managers monitor volume, response time, and individual performance of each attendant on a dashboard.
Shared quick replies
A bank of ready responses accessible to the entire team to expedite recurring services without losing personalization.
Internal notes between attendants
Add private notes in conversations to contextualize colleagues before transfers or escalations.
One number, as many agents as needed
The whole team works on the same WhatsApp number, each person with their own login and registration. No phones on the desk and no limit on connected devices.
Distribution by queue, department, or portfolio
Rotation among those available, forwarding by subject or returning to the agent who already spoke with that client. The rule is yours, and it runs without anyone filtering.
Prevention against duplicate service
When someone takes over the conversation, it leaves the queue of others. Two people responding to the same customer with different information becomes impossible.
Transfer with the history included
Transferring the conversation to another department carries everything that has been said, including internal notes. The client does not need to start explaining again with each transfer.
Internal notes invisible to the client
The team communicates within the support system, tagging colleagues, without opening a second tool and without the risk of the observation leaking to the customer.
Real-time supervision
The manager monitors ongoing conversations, adds an internal note when they need to correct the course, and takes over the service if necessary.
Business hours by queue
Outside of business hours, each queue responds differently: out-of-office message, referral to on-call, or scheduling a return. Configured once.
Tags and attributes by conversation
Subject tags, priority, and stage, plus custom fields like Tax ID or contract number. This is what makes the filter and report exist later.
Stalled conversation alert
Conversations without response for longer than the limit you set appear marked for the manager, before the client inquires.
Comece a usar WhatsApp Múltiplos Usuários para Clínicas Médicas
Peça um diagnóstico gratuito e descubra como o WhatsApp Múltiplos Usuários pode transformar seu atendimento.
Segments
Para quem é o WhatsApp Múltiplos Usuários para Clínicas Médicas
The healthcare operation formats that benefit the most from a shared number.
clínicas e consultórios de pequeno porte
Equipes de 2-10 pessoas
Lack of organization in scheduling and confirming appointments leads to missed opportunities and daily rework.
clínicas e consultórios em crescimento
Equipes de 10-50 pessoas
Increasing demand volume exceeds the team's capacity to manage patients with quality.
clínicas e consultórios com múltiplas unidades
Operações com 3+ locais
Standardizing service across branches and maintaining uniform quality is challenging without centralization.
Sales teams with split accounts
Starting from 3 users
They need the known client to return to their original representative, without two salespeople competing for the same conversation.
Receptions and scheduling centers
Starting from 3 users
They receive scheduling, rescheduling, and confirmations on the same number and need urgency to not fall behind routine.
Support with service levels
Starting from 3 users
They escalate tickets between levels and cannot lose the context of what has already been attempted in the handoff.
Operations with service audit
Starting from 3 users
They need to know who said what and when, with a record that survives the departure of the person who assisted.
Deals with on-call and schedule
Starting from 3 users
They rotate the team in shifts and need the conversation to follow the responsible person, not the device.
Companies with distinct departments
Starting from 3 users
Handles fiscal, commercial, and financial inquiries through the same number and requires separate queues by topic.
Networks with multiple locations
Starting from 3 users
They want to standardize brand service without giving up central control over deadlines and quality.
Seasonal high volume operations
Starting from 3 users
They have peaks concentrated on specific dates that a single device cannot handle.
Remote or distributed teams
Starting from 3 users
They need anyone, from anywhere, to see the same queue and the same history.
What sets us apart
Por que escolher Nexloo para Clínicas Médicas
What's included in the plan for clinics that serve via WhatsApp.
Unique number for the entire team
Clients communicate with a single number, avoiding confusion with personal contacts of salespeople or attendants.
No need for extra devices
Works 100% in the cloud via browser, without requiring multiple phones or additional SIM cards.
Seamless transfer between agents
Transfer conversations between attendants without the client noticing the switch, maintaining complete context.
Integrated with the complete Nexloo platform
Combine multi-attendant WhatsApp with CRM, AI chatbot, and mass messaging in the same tool.
Ecosystem
Integrations that simply work.
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
- Parceiro OficialMeta
- Zapier
- HubSpot
- Salesforce
- RD Station
- Pipedrive
- API REST
Where the lead comes from, and where the team works after
- Mais pedidaMeta Ads
- Google Ads
- Meta Lead Forms
- Google Sheets
- Google Calendar
- Shopify
- Slack
What's changing
An empty chair with a schedule. full of waiting.
Unanswered scheduling requests turn into consultations at another clinic. Unconfirmed consultations count as no-shows. Both losses fit in the same sentence: the clinic number can only be accessed on one device at a time.
In practice
How the reception serves without a phone queue
Scheduling an appointment, requesting exam results, and checking insurance all come to the same number and require different responses. The queue separates them before the reception opens the conversation.
The patient enters the right queue
Scheduling, exams, and insurance fall into the same box, each with its own marking and response time.
Each front has someone who responds.
The distribution separates reception, exams, and agreements — urgent requests aren't delayed by twenty routine confirmations.
The patient's history follows.
Previous inquiries, sent preparations, and guidance remain in the contact, available for whoever attends next time.
The confirmation goes out on its own
The reminder schedule triggers the day before, and the returned time goes back to the fitting queue automatically.
FAQ
Before opening the reception on WhatsApp.
The most common questions about scheduling queue, automatic confirmation, and patient history.
How does Multiple Users WhatsApp for Medical Clinics work in practice?
The Multiple Users WhatsApp for Medical Clinics from Nexloo was developed specifically to meet the needs of the healthcare sector. The solution allows multiple attendants to use the same WhatsApp number simultaneously, tailored for clinics and offices. In practice, clinics and offices can set up the tool in minutes, connecting their service channels and customizing flows for scheduling and confirming appointments. The system learns from interactions and becomes more efficient over time, allowing your team to focus on managing patients instead of repetitive operational tasks.
Does Multiple Users WhatsApp for Medical Clinics have a free plan for clinics and offices?
Yes, Nexloo offers a 7-day free trial with full access to Multiple Users WhatsApp for Medical Clinics for clinics and offices. Healthcare professionals can set up the system, connect preferred channels, and test with real scheduling and confirmation demands without financial commitment. No payment information is required to get started. After the trial, flexible plans cater to everything from individual offices to networks with multiple units, scaling as needed. Our team supports clinics and offices throughout the evaluation to ensure full utilization of the available resources for the sector.
How to connect Multiple Users WhatsApp for Medical Clinics to the systems I already use?
Connecting Multiple Users WhatsApp for Medical Clinics with tools used by clinics and offices is done without the need for programming. Nexloo provides ready connectors via Zapier and webhooks for the most popular healthcare systems, as well as a RESTful API for specific integrations. Health management, scheduling, finance, and marketing software can be integrated directly. For clinics and offices with proprietary systems, the API documentation allows technical teams to create custom connections. Our technical support assists with each integration at no additional cost.
How long does it take to set up Multiple Users WhatsApp for Medical Clinics?
The initial setup of Multiple Users WhatsApp for Medical Clinics for clinics and offices takes between 10 and 30 minutes for the basic version. The process includes creating an account, connecting communication channels, and customizing automatic messages for the healthcare sector. Advanced features such as complex automations and integrations with specific clinic and office systems may take 1 to 3 days for complete setup. Nexloo provides pre-configured templates for the healthcare sector that significantly speed up the initial setup and reduce the learning curve.
Is Multiple Users WhatsApp for Medical Clinics safe for healthcare client data?
Absolutely. Multiple Users WhatsApp for Medical Clinics meets specific security requirements for clinics and offices, operating in full compliance with LGPD. Communications are protected by encryption at all stages. Granular access control allows defining which employees view sensitive client data in the healthcare sector. Features like automatic consent, opt-out, and data deletion meet regulatory obligations without operational effort. Servers with international certifications ensure additional protection for information handled by clinics and offices.
What is the difference between Multiple Users WhatsApp for Medical Clinics and alternative solutions?
For clinics and offices, alternatives often use unofficial WhatsApp Web or extensions that risk banning. Multiple Users WhatsApp for Medical Clinics operates via authorized infrastructure with professional features developed for the healthcare sector: intelligent distribution among attendants specialized in scheduling and confirming appointments, individual performance metrics, configurable queues by demand type, and integration with tools already used by clinics and offices. It's professional WhatsApp management, not just shared access.
How long until I see results using Multiple Users WhatsApp for Medical Clinics?
Initial results with Multiple Users WhatsApp for Medical Clinics are visible within the first 48 hours, especially in response speed and organization of service for clinics and offices. Productivity metrics and reduction of manual tasks appear in the first week of active use. Impact on revenue and client retention in the healthcare sector typically consolidates between 2 and 4 weeks, as the team masters the tool and automations are refined. Positive ROI is often achieved within the first month for operations with a regular volume of interactions.
Last step
Where is your schedule loses patient
A short conversation to map how much of your schedule is lost between unanswered requests and no-shows without notice.
- No credit card
- Set up in 5 minutes
- Cancel whenever you like
Request your free assessment
No commitment. One conversation to map where your operation is losing sales.
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