Skip to content
EN

AI Chatbot for WhatsApp: automate your conversations with artificial intelligence

Build powerful WhatsApp chatbots that use artificial intelligence to handle anything from a simple question to a complex sale.

Our Clients Companies that trust the operation

+180k

Messages and media exchanged every day

+1,200

Companies that trust our solutions

+40k

Automations built on our platform

What an AI chatbot for WhatsApp is

Your team spends hours answering the same questions — while hot leads wait in line. An AI chatbot for WhatsApp uses natural language processing to read open-ended messages, generate contextual replies and run automated actions (booking, catalogues, lead qualification) with no human in the loop. These are not numbered menus: it is AI that understands what the customer wants. Nexloo wires that intelligence into the official WhatsApp Business API, pairing full automation with human oversight for the complex cases.

Results

What an intelligent WhatsApp chatbot changes

What changes when the first reply no longer depends on someone being available — and when what reaches the agent already carries context.

24/7

Always-on service

The intelligent WhatsApp bot answers customers at any hour, holidays and small hours included.

80%

Lower operational load

Automate up to 80% of repetitive questions and free your team for the cases that need judgement.

< 3s

Response time

Instant replies through customer service automation, with no queue for the customer.

3x

More qualified leads

The AI chatbot qualifies leads automatically, asking the right questions before any human contact.

Why Nexloo's WhatsApp chatbot?

Automate your conversations with advanced artificial intelligence and give your customers an experience they remember.

Artificial intelligence

Build powerful WhatsApp chatbots on the most advanced artificial intelligence available — from answering a simple question to closing a sale.

Drag-and-drop builder

Build your intelligent chatbots quickly and simply in our drag-and-drop builder, where you set the triggers and plan the message sequence.

24/7 availability

Never lose another sale to a slow reply. With WhatsApp chatbots you answer quickly and efficiently, 24 hours a day, 7 days a week.

Message templates

Use saved message templates to speed up building your chatbots and talking to users, firing triggers according to how they interact.

Service that still feels human

Put our intelligent chatbots to work in your customer service and hand the conversation to a human agent whenever the customer asks for it or the case calls for it.

A single WhatsApp number

Build your WhatsApp chatbots and put the whole team on one number, with individual conversations and everything visible in real time.

Advanced reports

Nexloo's WhatsApp chatbots produce a range of advanced reports so you can follow performance and how your customers interact with the automation.

Omnichannel customer service

Bring together every channel you use — WhatsApp, Facebook, Instagram, Telegram and website chat — building powerful chatbots driven by artificial intelligence.

Lower costs

Using our AI-driven chatbots cuts staffing cost: the flow of conversations is automated and customer service gets simpler to run.

Time saved

Nexloo's WhatsApp chatbot takes on the repetitive work that used to sit with your team, so they can concentrate on the harder situations.

Smart notifications

With our WhatsApp chatbot you can set up smart notifications — following up on a proposal, for instance — for faster, better service.

Marketing campaigns

Our platform lets you run bulk messaging on WhatsApp and then answer everyone who replies automatically.

Keep customers engaged

Never leave a customer waiting for an answer again, and build automatic engagement campaigns — sending them relevant content, for example.

Convert more

With our powerful AI chatbots for WhatsApp you never leave customers waiting, so they never go looking for a competitor.

Collect feedback

Want to know how your customers rate your team and the chatbot? With Nexloo you build automatic satisfaction surveys and collect feedback in real time.

We go well beyond a WhatsApp chatbot

Take your communication somewhere new with Nexloo. We go beyond the WhatsApp chatbot, with solutions that are inventive and that land.

WhatsApp

Connect our powerful AI chatbots to your WhatsApp Business, the official WhatsApp API and a range of other customer service platforms.

Facebook

Connect Facebook Messenger to Nexloo, put powerful AI-driven chatbots behind it and leave nobody on social waiting for a reply.

Instagram

Connect Instagram to Nexloo, put powerful AI-driven chatbots behind it and leave nobody on social waiting for a reply.

Email

Bring every email inbox into Nexloo and reply straight from our platform, for faster and better customer service.

Website chat

Install a powerful real-time chat on your sites, wired to our AI chatbot, for quick service and more sales.

CRM

Manage every conversation and contact in a powerful CRM, built to help your company serve better and sell more.

Telegram

Connect Telegram to Nexloo, put powerful AI-driven chatbots behind it and leave nobody on social waiting for a reply.

Zapier

Our Zapier integration lets you connect our intelligent chatbots, conversations and CRM to any platform or system you like.

Webhook API

Our powerful webhook API lets you connect our intelligent chatbots, conversations and CRM to any platform or system you like.

The first reply in seconds, every time

The repeat question settled on the spot, and the conversation that matters handed to the salesperson with context already attached.

Segments

Who the AI chatbot is for

Eight operations where the same question arrives hundreds of times a day — and where answering the easy ones fast is what frees the team for the hard ones.

E-commerce and online retail

Stores with 50+ conversations a day

Answers product questions, tracks orders and sends personalised catalogues 24 hours a day through a WhatsApp virtual assistant.

Clinics and practices

Healthcare professionals with a full diary

Automates booking, appointment confirmations and pre-appointment instructions over WhatsApp.

Estate agencies and brokers

Teams with 5+ active brokers

Qualifies leads interested in a property, filters preferences and books viewings automatically, with no one stepping in.

Restaurants, delivery and food service

Operations with 100+ orders a day

The peak lands in two hours: menu, delivery time and order changes all arrive at once, and no one can keep up by hand.

Gyms, studios and clubs

Sites with 300 to 5,000 members

Class times, plans, freezes and cancellations are the same four questions all day, and the consultant spends the day on the first one.

Schools, courses and education

Institutions with 500 to 20,000 students

In the enrolment window the volume multiplies tenfold in two weeks — hiring for the peak is expensive, and losing the applicant is more expensive still.

Financial services and collections

Portfolios of 5,000 to 200,000 customers

Duplicate bills, balances and simple negotiations follow a clear rule; what needs a person is the exception, and it has to arrive with context already attached.

SaaS and technology companies

B2B startups and scale-ups

Onboards new users, answers frequent technical questions and routes complex tickets to support.

What sets us apart

Why choose Nexloo

What the plan already includes — no charge per automated conversation, and no mandatory consulting to configure the first flow.

  1. AI that keeps learning

    Nexloo's artificial intelligence learns from every conversation and improves its answers on its own, with no constant manual retraining.

  2. Native WhatsApp Business API integration

    A direct connection to the official WhatsApp API. Verified number with the green badge, guaranteed stability and full compliance with the platform's policies.

  3. Visual, no-code editor

    Build and edit chatbot flows in an intuitive drag-and-drop interface. Anyone on the team can configure automations without writing code.

  4. Contextual handover to a person

    When the AI spots a complex case it hands the conversation to the right agent with the full history, so nothing has to be repeated.

Ecosystem

Integrations that simply work.

Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it

Where the conversation flows to

  • Parceiro OficialMeta
  • Zapier
  • HubSpot
  • Salesforce
  • RD Station
  • Pipedrive
  • API REST

Where the lead comes from, and where the team works after

  • Mais pedidaMeta Ads
  • Google Ads
  • Meta Lead Forms
  • Google Sheets
  • Google Calendar
  • Shopify
  • Slack

No price table

The price depends on the size of your operation. The assessment is free.

In one short conversation we map how many agents you have, where customers come from and where the operation is losing sales today. You leave with a picture of what you need — and the number that matches it, not a generic band from a price table.

  • No purchase commitment
  • A 30-minute conversation
  • A proposal only after the assessment
Book a free assessment

What changes

Whoever answers first usually gets the sale.

The difference a WhatsApp chatbot makes is not about replacing people: it is the gap between a message arriving and someone answering — and how much of the qualifying work is already done when the salesperson steps in.

The operation, compared

Scenario
  • Conversations answered outside business hours — today12%
  • Conversations answered outside business hours — with Nexloo94%+82 pp
  • Leads already qualified when they reach the salesperson — today20%
  • Leads already qualified on reaching the salesperson — with Nexloo78%+58 pp

An illustrative scenario for a mid-sized sales operation. The percentages exist to compare the two ways of working; they are not customer measurements and they vary with each company’s process.

In practice

What a WhatsApp chatbot does before the salesperson arrives

An AI chatbot for WhatsApp is not there to replace the team: it is there so the team receives a conversation already understood. Here is what happens between the first message and the human handover.

  1. Answers immediately

    The WhatsApp chatbot replies within the first minute, at any hour, and the contact is not left waiting for the team to open.

  2. Works out what is needed

    The artificial intelligence runs the conversation in natural language, identifies the problem and collects the information that is missing.

  3. Qualifies the opportunity

    Profile, urgency and buying intent are assessed before the handover — the salesperson gets context, not a greeting.

  4. Hands over to the team

    When the conversation needs a person, the chatbot transfers it with a summary of what has been said, and service carries on from there.

Dúvidas

Before you automate, let's clear things up.

The questions that always come up: what the AI answers on its own, when it hands over to a person, where its knowledge comes from and what happens when it does not know.

Do I have to sync my WhatsApp with Nexloo?

The connection is made through the official WhatsApp Business API, with Nexloo as a provider authorised by Meta. That is what lets the chatbot answer inside the 24-hour window and hand over to a person without putting the number at risk of a block.

Does it only work as a WhatsApp chatbot?

No. Nexloo Chatbot is a complete customer service platform, with integrations to several channels and features built to help you sell a great deal more.

What happens if my phone runs out of battery?

Once it is synced with Nexloo, messages keep arriving in the platform normally — even with no internet and no battery.

Can I connect more than one WhatsApp to the chatbot?

Yes. You can connect several numbers to the same account. Talk to our sales team for the details on how to set it up.

Can I integrate other tools and platforms?

Yes. Through our API you can integrate WhatsApp, Messenger, Instagram, Telegram, email, website chat and many other tools.

Last step

A free assessment of your customer service

A short conversation to separate, in the volume you handle today, what is a repeat question — and therefore automatable — from what genuinely needs a person on the other end.

  • No credit card
  • Set up in 5 minutes
  • Cancel whenever you like

Request your free assessment

No commitment. One conversation to map where your operation is losing sales.

1
2

Your details are safe and will not be shared.

  • Immediate activation
  • Support included
  • Cancel any time

Secure environment. Your data is encrypted.

Chat on WhatsApp