WhatsApp Business with Virtual Number: How to Create?

Using virtual numbers to set up WhatsApp Business accounts is an efficient strategy for companies looking to maintain flexibility and privacy when interacting with customers.

Virtual numbers are particularly useful for businesses operating in multiple regions or those that prefer not to use personal or landline phone numbers.

Let’s sell and serve better together? In this article, we will explore in detail how to create a WhatsApp Business account using a virtual number, covering everything from the advantages to the step-by-step process.

Advantages of Using a Virtual Number on WhatsApp Business

Using a virtual number on WhatsApp Business can bring several benefits to companies, including:

• Flexibility: Allows businesses to change locations or expand operations without changing the contact number.
• Privacy: Protects employees’ personal phone numbers.
• Ease of Management: Facilitates centralized management of communications, especially for companies with multiple support lines.
• Scalability: Eases the expansion of customer service to new markets and regions without the need to acquire new physical numbers.

Step-by-Step Guide to Create WhatsApp Business with a Virtual Number

Choose a Virtual Number Provider

The first step is to choose a reliable virtual number provider. Some popular providers include:

• Google Voice: Offers virtual numbers that can be used for WhatsApp verification.
• TextNow: Allows you to obtain a free virtual number that can be used for various purposes.
• Twilio: Provides virtual numbers with advanced features for businesses.

Set Up the Virtual Number

After choosing the provider, follow these steps to set up your virtual number:

1. Create an Account: Register on the provider’s website.
2. Select a Number: Choose an available virtual number. Ensure it can receive SMS and calls, as this will be necessary for WhatsApp verification.
3. Complete the Setup: Follow the provider’s instructions to set up the virtual number.

Download and Install WhatsApp Business

To use a virtual number on WhatsApp, you will need the WhatsApp Business version. Download and install the WhatsApp Business app from the Google Play Store (Android) or the App Store (iOS).

Start Setting Up WhatsApp Business

Open the WhatsApp Business app and follow the initial steps to set up a new account.

Enter the Virtual Number

When prompted to enter a phone number, input the virtual number you obtained from the chosen provider.

Verify the Virtual Number

WhatsApp will attempt to verify the number by sending a code via SMS. Follow the instructions to complete the verification:

• Receive the SMS Code: Check your virtual number provider’s interface to receive the SMS code sent by WhatsApp.
• Enter the Code: Input the verification code in the WhatsApp Business app.
• Call Verification Option: If the SMS is not received, you can opt for call verification. WhatsApp will call the virtual number and provide the verification code via voice message.

Complete Your Business Profile

After verification, complete your business profile on WhatsApp Business. Include important information such as business name, address, description, operating hours, and website.

Set Up Business Tools

Take advantage of WhatsApp Business features to configure automated messages, quick replies, organization labels, and product catalogs.

Tips and Best Practices

In addition to the basic steps, here are some tips and best practices for effectively using WhatsApp Business with a virtual number:

• Periodic Verification: Ensure to periodically verify the functionality of the virtual number and the reception of SMS and calls to guarantee it continues working correctly.
• Use Automated Replies: Set up automated replies for greetings, out-of-office messages, and frequently asked questions. This helps provide efficient customer service even outside business hours.
• Organization Labels: Use labels to organize and categorize conversations with customers. This makes managing interactions easier and helps maintain organized and efficient service.
• Performance Monitoring: Utilize WhatsApp Business statistics to monitor message performance. Analyze data such as sent, delivered, read, and received messages to better understand customer engagement and improve service.

Nexloo: The Best and Most Comprehensive Tool on the Market

For companies looking to further optimize the use of WhatsApp Business, Nexloo offers a robust and efficient solution.

Nexloo allows complete integration with the WhatsApp Business API, facilitating the personalization of interactions and contact management.

Key Benefits of Nexloo

• Simple Integration: Direct connection with the WhatsApp Business API.
• Contact Management: Advanced tools for effectively managing contacts and interactions.
• Advanced Personalization: Ability to personalize interactions based on customer history and contact data.
• Detailed Analytics: Detailed reports on the performance of interactions with customers.
• Customer Support: Dedicated support team to assist at all stages of integration and platform use.

With Nexloo, you can ensure that the use of WhatsApp Business is managed efficiently and professionally, providing a superior experience for your customers and improving the quality of your service.

Setting up WhatsApp Business is an excellent way to maintain flexibility and privacy in your company’s communications.

By following the detailed steps in this article and using a robust tool like Nexloo, you will be well-positioned to take advantage of all the benefits this functionality can offer.

Let’s sell and serve better together? Access here and learn about our multiple user WhatsApp platform.